Under certain rare conditions, Microsoft Windows 8 shows a reporting anomaly when Norton products are installed. This anomaly which possibly affects other security products too, blocks the ability of security products to correctly report their status to the Windows Security Center.
Our extensive tests and observations reveal that the Norton products continue to work at full strength, and report their status correctly in the main Norton product window but the Windows Security Center shows conflicting information.
To fix this problem, run LiveUpdate in your Norton product.
Start your Norton product.
Depending on your Norton product, do one of the following:
For Norton AntiVirus or Norton Internet Security: In the main window, click, and then click ..
For Norton 360: In the main window, click, and then click .
For Norton Security: Click, and then click .
When Norton LiveUpdate is finished, clickor .
Run LiveUpdate until you see the message, "Your Norton product now has the latest protection updates".
Exit all the programs and restart the computer.
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