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Download and run the Norton Remove and Reinstall tool

Norton Remove and Reinstall tool helps to uninstall and reinstall Norton security products on Microsoft Windows operating system.

The Norton Remove and Reinstall tool can be used to:

  • Remove current product and reinstall the latest version of Norton

  • Remove Norton completely (Norton will not be automatically reinstalled)

Before you begin

  • Before you proceed, make sure that you meet the following requirements:

    • You need to have an Internet connection

    • The tool does not remove Norton Utilities or Norton Family

    • The tool does not remove your Norton Password Manager local vault

Remove and reinstall Norton

    If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool.

  1. Download the Norton Remove and Reinstall tool.

    Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.

  2. To open the Downloads window in your browser, press the Ctrl + J key.

  3. Double-click the NRnR icon.

  4. Read the license agreement, and click Agree.

  5. Click Remove & Reinstall.

    You may only see the Remove button if your Norton product is from your service provider.

  6. Click Continue or Remove.

  7. Click Restart Now.

    After the computer restarts, follow the on-screen instructions to reinstall Norton.

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DOCID: v60392881
Operating System: Windows
Last modified: 06/03/2019