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Keep your Norton device security up to date

If you turned off Automatic LiveUpdate or have been offline, you can check when you last received Norton device security updates and run LiveUpdate, if necessary, to assure that you have the latest

  • virus definitions that help protect your device against malware, unauthorized network access, spam emails, and much more.

  • program updates that extend operating system or hardware compatibility, adjust performance issues, or fix program errors.

While your subscription is current, Norton makes it easy to automatically receive updates that help protect you from emerging threats.

STEP 1

Check when Norton was last updated

  1. Start Norton.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton main window, click Security.

  3. Under the security status indicator, check the date next to Protection Updates.

  4. If the date is older than a day or two, run LiveUpdate.

STEP 2

Run LiveUpdate to get the latest Norton updates

    Make sure that you are connected to the Internet.

  1. Start Norton.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton main window, double-click Security, and then click LiveUpdate.

  3. In the Norton LiveUpdate window, when LiveUpdate completes, click OK.

    If LiveUpdate has failed due to some reasons, you can run Intelligent Updater to get the latest updates.

STEP 3

Run Intelligent Updater if LiveUpdate has failed

  1. Go to the Intelligent Updater downloads page.

  2. Depending on your version of Windows, do one of the following:

    • For Windows 8.1/8/7/Vista/XP 32-bit: Click the first file in the list under Filename. The file name starts with the year and ends with v5i32.exe. For example, 20130528-017-v5i32.exe

    • For Windows 8.1/8/7/Vista 64-bit: Go to the 64-bit Platforms section, and click the first file in the list under Filename. The file name starts with the year and ends with v5i64.exe. For example, 20130528-017-v5i64.exe

  3. Save the file to the Windows desktop.

  4. On the desktop, double-click the file that you saved.

STEP 4

Make sure that Norton Automatic LiveUpdate is turned on

  1. Start Norton.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, click Settings.

  3. In the Settings window, click Antivirus.

  4. In the Antivirus settings window, click the Updates tab.

  5. In the Automatic LiveUpdate row, move the switch to On.

  6. Click Apply.

  7. In the Settings window, click Close.

STEP 5

Set Norton to apply updates without restarting your device

    On Windows 7/8.1 or later devices, you can apply updates without restarting your computer.

  1. Start Norton.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, click Settings.

  3. In the Settings window, click Antivirus.

  4. In the Antivirus settings window, click the Updates tab.

  5. In the Apply updates only on reboot row, do one of the following:

    • To receive LiveUpdate notifications asking if you want to apply updates without restarting, move the switch to Off. This is the default setting.

    • To apply updates only after you restart your computer, move the switch to On.

  6. In the Settings window, click Apply, and then click Close.

Video: Norton Live Update, its benefits, and solving issues

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DOCID: v2035127
Operating System: Windows
Last modified: 06/19/2019