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Monitoring and enhancing Norton Protection Score to improve your overall protection
The Norton Protection Score displays the total score calculated by Norton, which reflects your current online security based on whether the key features are turned on and actively helping protect you. It provides a clear view of your protection, allowing you to identify gaps and take action based on the recommendations displayed alongside your score.
To improve your score, follow the recommendations that include enabling features such as Secure VPN, Smart Firewall, and Safe Web, or adding personal information for enhanced monitoring. You can view the protection score on all devices where you have installed your protection.
Important points to know:
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Norton Protection Score is only compatible with Windows 7 Service Pack 1 (SP 1) or later, Mac devices with macOS X 10.13.x or later, Android devices with Google Android version 10.x or later, and iOS devices with Apple iOS 16.x or later. Ensure that your devices are connected to the Internet so they can collect data for your Protection Score.
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Norton Protection Score is currently available as a limited early access feature for select users in the United States, the United Kingdom, Australia, and New Zealand. The feature support is continuously expanding for other regions, with future updates.
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Your protection scores and recommendations are calculated based on the features available in your current plan. Also, the points mentioned in the recommendations section may vary based on the device type and the number of devices on which you have installed your protection.
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The Norton Protection Score is only supported for Norton AntiVirus Plus and Norton 360 plans.
Monitor and enhance your Protection Score
To monitor and enhance your Protection Score, based on your device, choose one of the following:
Windows or Mac
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Open your Norton device security app.
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On the left panel, at the bottom of the main window, click Protection Score.
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The Norton Protection Score dashboard provides you with the following information for the selected device:
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Recommendations: This tab displays critical or other recommendations to increase your protection score, along with pending confirmation after taking action. If you want to ignore the recommendation, then click the three dots next to the recommendation and select Ignore.
The Ignore option is not applicable to all recommendations.
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Active protections: This tab displays the items that are already activated on the selected device.
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Ignored: This tab displays the items that you ignored from the Recommendations tab. To restore the ignored recommendation, click the three dots next to the recommendation and select Restore, and take necessary actions by navigating to the Recommendations tab.
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On the right side, below the Protection Score, click Select next to the device on which you want to view the protection score and the recommendations to enhance it.
Some changes may take a few hours to show up. You may also need to complete the setup or check for other pending recommendations.
Android or iOS
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Open your Norton device security app.
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Tap Home at the bottom of the main app screen, at the top-right of the Home screen, tap on the score card icon.
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To view and enhance the protection score on your current device, tap the Recommended tab. To check the protection score on other devices on which you have installed your protection, then tap the All devices tab.
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The Norton Protection Score dashboard provides you with the following information for the selected device:
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Recommendations: This tab displays critical or other recommendations to increase your protection score, along with pending confirmation after taking action. If you want to ignore the recommendation, then click the three dots next to the recommendation and select Ignore.
The Ignore option is not applicable for all recommendations.
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Active protections: This tab displays the items that are already activated on the selected device.
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Ignored: This tab displays the items that you ignored from the Recommendations tab. To restore the ignored recommendation, click the three dots next to the recommendation and select Restore, and take necessary actions by navigating to the Recommendations tab.
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Some changes may take a few hours to show up. You may also need to complete the setup or check for other pending recommendations.
Norton Account
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Sign in to your Norton account.
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On the Welcome tile, click > next to the Protection Score option.
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On the left side, below the Protection Score, you can view the Protection Score and the recommendations to enhance it.
To view the Protection Score status for other devices, click View all devices.
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The Norton Protection Score dashboard provides you with the following information for the selected device:
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Recommendations: This tab displays critical or other recommendations to increase your protection score, along with pending confirmation after taking action. If you want to ignore the recommendation, then click the three dots next to the recommendation and select Ignore.
The Ignore option is not applicable for all recommendations.
-
Active protections: This tab displays the items that are already activated on the selected device.
-
Ignored: This tab displays the items that you ignored from the Recommendations tab. To restore the ignored recommendation, click the three dots next to the recommendation and select Restore, and take necessary actions by navigating to the Recommendations tab.
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Some changes may take a few hours to show up. You may also need to complete the setup or check for other pending recommendations.
Understanding the score meter statuses and indicators
| Status or Indicators | Decription |
| Low | Critical protections are turned off or disabled, and your current setup leave several important areas uncovered. Immediate action is strongly recommended to improve your overall safety. |
| Limited | Indicates that some basic protections are in place, but there are still key areas left out. Your current setup is still leaving some important areas uncovered. We recommend addressing key recommendations to raise your security baseline. |
| Essential | Indicates that you have covered the core protections. However, there is room for improvement. Enabling additional features and safer digital habits will boost your level of protection. |
| Strong | Indicates that you are doing a good job maintaining digital safety. Most key protections are enabled, and your digital habits are generally strong. A few refinements can still raise your protection to the next level. |
| Advanced | Indicates that your security posture is proactive and well-managed. You consistently use advanced features and follow strong security practices. |
| Maximum | All key protections are enabled, your behavior reflects strong security habits, and you have taken every step available to stay safer online. While this is the highest possible score, showing you are doing a great job for your online safety, no one can prevent all threats. Threats are constantly evolving, including the ways for cybercriminals to trick you, so it is essential that you stay vigilant and practice good digital hygiene to ensure you live your best digital life. |
| At Risk | Critical protections such as Smart Firewall, Safe Web, or Product Tamper Protection are turned off or disabled, and your current setup leaves several important areas uncovered. Immediate action is strongly recommended to improve your overall safety. |
| Offline | Indicates that the device is disconnected from the internet, and the score meter displays the previously calculated score. |
Last modified: 12/30/2025
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