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Configure Client Integration

The Client Integration tab lists the supported email programs, or clients, that are installed on your computer and their associated address books. When you select an email program, your Norton product adds a Norton AntiSpam drop-down list or a few options to the toolbar of the supported email program. You can use the Norton AntiSpam drop-down list or the options to classify the email messages as spam or legitimate. You can also use these options to empty the spam folder and to open the Settings window to configure the Norton AntiSpam settings. If your email program does not have a Junk folder, it also adds a Norton AntiSpam folder in the folders area. You can use the Norton AntiSpam folder to sort and store spam messages. However, if your email client has a Norton AntiSpam folder from the previous version of your Norton product, Norton AntiSpam uses the Norton AntiSpam folder and not the Junk folder.

The following email clients do not support client integration:

  • Thunderbird

  • Windows Mail/Windows Live Mail

  • Outlook Express

When you classify an email message as spam or legitimate, Norton AntiSpam lets you send the misclassified email message as feedback to NortonLifeLock. You can use the Feedback option to send the misclassified email message to NortonLifeLock for analysis.

You can also import the list of addresses that are present in the supported email program into the Norton AntiSpam Allowed List and Blocked List. Norton AntiSpam automatically adds the new email addresses from the address book of your supported email program once in a day when your computer is idle. However, if you want to manually import addresses, use the Import option in the Allowed List window.

When you open your email client, the welcome screen appears. If you do not want the welcome screen to appear in the future, check the Don't show this again option before you click Close. Your Norton product notifies the successful integration of Norton AntiSpam with your email client.

Norton AntiSpam also automatically imports the lists of addresses from the supported email programs during the initial client integration. It helps you keep your list of allowed and blocked email senders in sync with your current address books. When Norton AntiSpam imports the addresses from your Outlook address book or Windows address book, it also imports the addresses that are available in the Safe Sender and the Blocked Sender lists.

Import of Safe Sender and the Blocked Sender lists are not supported on Microsoft Outlook 2010 or later.

Your Norton product supports Norton AntiSpam integration with Microsoft Outlook 2002/2003/2007/2010/2013/2016.

If Norton AntiSpam plugin is either inactive or disabled in Outlook, click the Register Addin option to enable Norton Antispam in Outlook Add-Ins.

Configure Client Integration

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, click Settings.

  3. In the Settings window, click AntiSpam.

  4. On the Client Integration tab, turn on or turn off the programs with which you want Norton AntiSpam to integrate.

  5. Select one or more address books to be imported automatically into your Allowed List.

  6. Click Apply, and then click Close.

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DOCID: v1608238
Operating System: Windows
Last modified: 03/19/2022