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Reset vault password of Norton Password Manager from your mobile device

Norton Password Manager lets you reset your vault password from your mobile device only. To reset the Norton Password Manager vault password from your mobile device, your device should have Norton Password Manager app installed and configured to open vault using biometric authentication.

Reset your vault password from iOS device

    This feature is available only on iOS devices running iOS 10 or above.

  1. Sign in to your Norton Password Manager app using biometric authentication.

  2. In the Vault screen, tap the Menu icon and then tap Settings

  3. In the Settings window, tap Vault.

  4. In the Vault screen, under VAULT PASSWORD, tap Reset Password.

    Authenticate using Touch ID or Face ID.

  5. In the Reset password screen, follow the on-screen instructions to reset password and tap Save.

Reset your vault password from Android device

  1. Sign in to your Norton Password Manager app using biometric authentication.

  2. In the Vault screen, tap the Menu icon and then tap Settings.

  3. In the Settings screen, tap Vault.

  4. In the Vault screen, under VAULT PASSWORD, tap Reset Password.

    Authenticate using biometric authentication.

  5. In the Reset password screen, follow the on-screen instructions and tap Save.

You can also change your password using the Norton Password Manager browser extension.

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DOCID: v135002142
Operating System: Android, ios
Last modified: 08/04/2020