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Fix sign in problems for Norton Password Manager vault


Restart your computer

  1. Exit all programs.

  2. Restart the computer.

    If the problem persists, go to Step 2.


Sign out and sign in to Norton Password Manager from Norton

  1. Start Norton.

    If you see the My Norton window, next to Device Security, click Open.

  2. On the top-right corner of the main screen, click on your user name.

    The user name is displayed only if you have signed in with your Norton account credentials.

  3. In the Sign out dialog box, click OK.

  4. In the main Norton window, double-click on Online Safety, and then click Password Manager.

  5. In the Get started window, click Sign in.

  6. In the Sign In window, type in your Norton account credentials, and click Sign In.

  7. In the Vault Closed window, type your Norton Password Manager vault password, and click Open.

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DOCID: v113361032_EndUserProfile_en_us
Operating System: Windows
Last modified: 02/08/2019