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Verify that an email you receive from Norton is legitimate

We use email or direct mail to keep you informed about the latest offers, announcements, and product updates from Norton. Norton Affiliates may also send emails or mails about various offers or promotions on Norton products. These may contain trademarked Norton images, but your personal information is not used to send these mails. You should never provide personal or confidential information to a sender or webpage that you do not know or trust. 

Sometimes you may receive mails from scammers claiming that it is from Norton. If you receive suspicious mails that look like it is from us, forward it as an attachment to spam@norton.com. To know more, read Cyber scams and how to avoid them

Here is a list of legitimate Norton domains for your reference. You can use your browser search (press Ctrl + F key or Command + F key) and type the domain to see if it is listed here.

For example, if you received an email from noreply@norton.com, open your browser search and type @norton.com. If the domain is listed here, the email you received is a legitimate Norton email.

  • @nortonlifelock.com
  • @norton.com
  • @identity.norton.com
  • @login.norton.com
  • @securenorton.com
  • @secure.norton.com
  • @lifelock.norton.com
  • @mylogin.norton.com
  • @myidentity.norton.com
  • @family.norton.com
  • @lifelock.com
  • @mail.nortonstore.hk
  • @mail.nortonstore.cn
  • @mail.nortonstore.tw
  • @mail.nortonstore.kr
  • @mail.nortonstore.jp
  • @mail.norton.com
  • @email.norton.com
  • @emails.norton.com
  • @e-mail.norton.com
  • @identityprotection.norton.com
  • @subscriptions.norton.com
  • @zuberance.com
  • @ifeelgoods.com
  • @trustpilot.com
  • @club-off.com
  • @m.onetrust.com
  • @cleverbridge.com
  • @creditview.co.uk

You might receive email notifications about,

  • Offers from Norton Online Store
  • Notifications from Norton applications
  • Purchase-related information
  • Getting started with Norton
  • Feedback surveys

You might receive direct mails if,

  • Your plan is not renewed or installed
  • Norton account email is no longer active
  • Billing failures and renewal reminders
  • Offers and promotions

This is intended as guidance only, and the information about these emails or direct mails from Norton may change at any time. If you cannot verify the authenticity of the communication that you received, you can contact Member Services & Support.

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DOCID: v71088498
Operating System: Android;Mac;Windows;iOS
Last modified: 05/23/2024