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Remove Fake pop-up or tech support scam messages that warn the computer is infected

What are Fake Pop-up or Tech Support Scam?

A fake pop-up or a tech support scam is a form of Internet fraud that is currently gaining momentum on the Internet. The scam implements social engineering and fear tactics in order to get the victim to take the bait. Some fraudulent companies use fake pop-up warnings that claim your computer is infected with a virus. These Pop-ups are made to look like a Norton virus scan alert or other types of legitimate security warning.

There are many ways that these types of scams are executed. Learn more about technical support scams and steps to avoid them.

Why do I receive these Fake pop-up messages?

The main motives behind these fake pop-up or scams are to extort the victim to gain money as well as installing malware such as key loggers or backdoor Trojans in order to gain access to personal information.

How to Identify and Avoid Fake Pop-Up and Tech Support Scams?

  • Examine the message closely; look for obvious signs of fraud such as poor spelling, unprofessional imagery, and bad grammar.

  • Do an Internet search for the phone number that is listed in the pop up to verify its legitimacy.

  • You will never receive an unsolicited call from Norton Support to fix issues with your computer. You will only receive a call if you have requested for it.

How to get official Norton Support?

Official Norton Support is always free to current subscribers.

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DOCID: v122764455
Operating System: Windows
Last modified: 03/13/2020