Other products

Redeem Norton Computer Tune Up

Computer Tune Up service is designed to optimize the performance of a PC or Mac. The performance enhancements include removing unneeded files and operating system functions that take up memory, hard disk space, and computing power as well as adjusting settings to improve data processing and web surfing speeds.

Computer Tune Up is a one-time service that expires 30 days after the purchase date.

Follow the steps to redeem your service:

  1. Call the Norton Service expert.
    To call Norton Service Expert to redeem your service, look for a phone number in the body of your order confirmation email.
  2. Provide the Order Number that you find at the top of the Order Confirmation email to the Norton Service expert.
  3. Norton Service expert walks you through the rest of the process.
This service is available during the below hours for the respective countries. There is an additional cost for more than one PC.
Country Support Hours
Argentina 9 a.m. - 5 p.m. (Monday - Friday)
Australia 24 hours a day, seven days a week
Austria 9 a.m. - 5 p.m. (Monday - Friday)
Belgium 9 a.m. - 5 p.m. (Monday - Friday)
Brazil 9 a.m. - 5 p.m. (Monday - Friday)
Canada (English) 24 hours a day, seven days a week
Canada (French) 3 a.m. - 11 a.m. (Monday - Friday)
Caribbean 24 hours a day, seven days a week
Colombia 9 a.m. - 5 p.m. (Monday - Friday)
France 9 a.m. - 5 p.m. (Monday - Friday)
Germany 9 a.m. - 5 p.m. (Monday - Friday)
Hong Kong 9 a.m. - 6 p.m. (Monday - Friday)
Ireland 24 hours a day, seven days a week
Italy 9 a.m. - 5 p.m. (Monday - Friday)
Japan 10 a.m. - 7 p.m. (Monday - Friday)
Closed on Public holidays.
Korea 10 a.m. - 7 p.m. (Monday - Friday)
Closed on Public holidays.
Mexico 9 a.m. - 5 p.m. (Monday - Friday)
Netherlands 9 a.m. - 5 p.m. (Monday - Friday)
New Zealand 24 hours a day, seven days a week
Portugal 12 p.m. - 8 p.m. (Monday - Friday)
Singapore 24 hours a day, seven days a week
Spain 12 p.m. - 8 p.m. (Monday - Friday)
Sweden 9 a.m. - 5 p.m. (Monday - Friday)
Switzerland 9 a.m. - 5 p.m. (Monday - Friday)
Taiwan 9 a.m. - 6 p.m. (Monday - Friday)
United Kingdom 24 hours a day, seven days a week
United States 24 hours a day, seven days a week

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DOCID: v110103937
Operating System: Mac;Windows
Last modified: 09/06/2023