System requirements to install and set up NortonLifeLock protection
To successfully install and use the following NortonLifeLock protection, your device must meet the following minimum requirements:
With Norton device security, you now get powerful NortonLifeLock protection for your PCs, Mac, smartphones, and tablets.
These are the system requirements applicable for all the plans pertaining to the Norton device security and the existing Norton Security. If you have an older version or if you do not know your NortonLifeLock protection version, go to Norton Update Center.
Not all features or plans are available on all platforms.
Operating Systems
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Microsoft Windows 10 (all versions)
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Microsoft Windows 10 in S mode (32-bit or 64-bit or ARM32) version 1803 and above
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Microsoft Windows 8/8.1 (all versions)
Some protection features are not available in Windows 8 Start screen browsers.
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
Some of the existing Norton Device Security and Norton Secure VPN products are not compatible with Windows OS on ARM devices.
Hardware
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Processor
For Windows 10/8/7: 1 GHz
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RAM
For Windows 10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)
For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit) (minimum of 512 MB RAM required for Recovery Tool)
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Hard disk space
300 MB of available hard disk space
Supported Browsers
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Microsoft Internet Explorer 8.0 or higher (32-bit and 64-bit)1,2
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Mozilla Firefox (32-bit and 64-bit)2
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Google Chrome (32-bit and 64-bit)2
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Microsoft Edge2
Email services
Supports email scanning on all POP3 compatible email services.
Support for AntiSpam
The following email service is supported for AntiSpam:
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Microsoft Outlook 2003 and later
Operating Systems
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Mac OS X 10.10.x (Yosemite) or later.
Norton Family Parental Controls, Norton AntiSpam and Cloud Backup are currently not support on Mac OS.
Hardware
Our latest Norton Device Security products are compatible with macOS on Apple Silicon M1 (ARM) devices using the Rosetta 2 translation feature.
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Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor)
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2 GB of RAM
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300 MB of available hard disk space
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Internet connection for LiveUpdate
Browsers Supported
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Safari2, 3
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Mozilla Firefox2, 3
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Google Chrome2
Norton Cloud Backup feature is only available on Windows. Cloud backup is not available in all Norton plans. To check if your subscription includes Cloud Backup, see View your devices and entitlements on your NortonLifeLock account
Operating Systems
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Microsoft Windows 10 (all versions except Windows 10 in S mode or Windows running on ARM processor)
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Microsoft Windows 8/8.1 (all versions)
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
Hardware
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Processor
For Windows 10/8/7: 1 GHz
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RAM
For Windows 10: 2 GB
For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit)
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Hard disk space
300 MB of available hard disk space
Supported Browsers
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Microsoft Internet Explorer 8.0 or higher (32-bit and 64-bit)2
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Mozilla Firefox (32-bit and 64-bit)2
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Google Chrome (32-bit and 64-bit)2
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Microsoft Edge2
To install and use Norton Security On-the-Go, your computer must meet the following minimum system requirements:
Windows
Operating Systems
Microsoft Windows 10 in S mode (32-bit or 64-bit) 17134.0 or higher
Not all features are available on all platforms. Notification Optimization features are not support on Android, Apple iOS or Mac.
Device security operating systems supported
Windows
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Microsoft Windows 10 (all versions)
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Microsoft Windows 8/8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers.
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
Mac
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Current and previous two versions of Mac OS.
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Norton Family Parental Control, SafeCam and Cloud Backup features are not supported.
Android
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Android 6.x or later
Must have Google Play app installed.
iOS
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iPhones or iPads running the current and previous two versions of Apple iOS
Android
Operating Systems
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Android 6.0 or later
Must have Google Play app installed.
Multi-user mode not supported.
Hardware
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50 MB of available storage space
Browser Support for Web Protection:
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Android standard browser
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Firefox for Android 42.0 or later
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Google Chrome 43.0 or later
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Google Chrome Beta 45.0 or later
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Opera 31.0 or later
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Opera mini 31.0 or later
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Samsung standard browser 5.0 or later
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Facebook 145.0 or later
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Instagram 24.0 or later
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Pinterest 6.52.0 or later
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Snapchat 10.22 or later
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Line 7.16.3 or later
Desktop Browser Support for my.Norton.com
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Google Chrome 14 or later
Incognito mode not supported.
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Microsoft Internet Explorer 7 or later
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Mozilla Firefox 5 or later
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Opera 11 or later
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Safari 5 or later
Mobile Browser Support for my.Norton.com
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Android standard browser 1.5 or later
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Google Chrome for Mobile 1.0 or later
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Safari 5.1 or later
iOS
Operating Systems
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iPhones or iPads running the current and previous two versions of Apple iOS
Operating Systems
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Microsoft Windows 10 (All versions except Windows 10 S)
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Microsoft Windows 8.1 (32-bit and 64-bit)
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Microsoft Windows 8 and Windows 8 Pro (32-bit and 64-bit)
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
Hardware
-
Processor
For Windows 10/8/7: 1 GHz
-
RAM
For Windows 10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)
For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit) (minimum of 512 MB RAM required for Recovery Tool)
-
Hard disk space
300 MB of available hard disk space
Supported Browsers
-
Microsoft Internet Explorer 8.0 or higher (32-bit and 64-bit)1,2
-
Mozilla Firefox (32-bit and 64-bit)2
-
Google Chrome (32-bit and 64-bit)2
-
Microsoft Edge2
Email clients
Supports email scanning on all POP3 compatible email clients.
Support for AntiSpam
The following email client is supported for AntiSpam:
-
Microsoft Outlook 2003 and later
Operating system updates contain critical security-related updates and it is a security best practice to always update to the latest version of the operating system. We strongly encourage you to upgrade to the latest version of Mac OS X.
Operating systems
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Mac OS X 10.10.x (Yosemite) or later.
Hardware
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Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor)
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2 GB of RAM
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300 MB of available hard disk space
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Internet connection for LiveUpdate
Browsers Supported
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Safari2, 3
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Mozilla Firefox2, 3
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Google Chrome2
-
-
Android Operating Systems
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Android 6.x or later
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Device requirements
Android tablet or phone with 15 MB storage space
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Browser Support for Web Protection
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Android standard Internet browser
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Google Chrome 18 for Android, or later
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Mozilla Firefox for Android 37.0.2 or later
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Opera 8.0 or later
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Samsung standard browser 1.0 or later
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-
Requires an active Internet connection for device registration and to use the web-based Anti-Theft features
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iOS Operating Systems
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iPhones or iPads running the current and previous two versions of Apple iOS
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Available for Windows PC, Mac, iOS and Android devices:
Norton Secure VPN is compatible with PCs, Macs, Android smartphones and tablets, iPads, and iPhones. Norton Secure VPN may be used on the specified number of devices - with unlimited use during the subscription term.
Operating Systems
-
Microsoft Windows 10 (all versions except Windows 10 S)
-
Microsoft Windows 8/8.1 (all versions)
-
Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
Some of the existing Norton Device Security and Norton Secure VPN products are not compatible with Windows OS on ARM devices.
Hardware
-
Processor
For Windows 10/8/7: 1 GHz
-
RAM
For Windows 10: 2 GB
For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit)
-
Hard disk space
150MB of available hard disk space
Operating Systems
-
Mac OS X 10.12.x (Sierra) or later
Hardware
Our latest Norton Device Security products are compatible with macOS on Apple Silicon M1 (ARM) devices using the Rosetta 2 translation feature.
-
Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor)
-
2 GB of RAM
-
300 MB of available hard disk space
Android
Operating Systems
-
Android 6.0 or later
Must have Google Play app installed.
Device requirements
-
100 MB of available storage space
iOS
Operating Systems
-
iPhones or iPads running the current and previous two versions of Apple iOS
Device requirements
-
100 MB of available storage space
To install and use Norton Password Manager, your computer must meet the following minimum system requirements:
Operating systems
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Microsoft Windows 10 version 1703 (Creators Update) and above
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Microsoft Windows 8.1 (32-bit and 64-bit)
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
Hardware requirements
-
Processor
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1 GHz or faster 32-bit or 64-bit processor
-
-
RAM
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1 GB (32-bit) or 2 GB (64-bit)
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Hard disk capacity
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16 GB (32-bit) or 20 GB (64-bit) of available hard disk space
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Supported browsers
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Google Chrome4
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Microsoft Edge4
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Mozilla Firefox4
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Microsoft Internet Explorer 115
32-bit and 64-bit versions of all listed browsers are supported.
Internet connection
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You must have an active Internet connection to use Norton Password Manager.
Operating systems
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Mac OS X 10.10.x or later.
Supported browsers:
-
Google Chrome4
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Apple Safari4
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Mozilla Firefox4
Internet connection
-
You must have an active Internet connection to use Norton Password Manager.
Android
Operating Systems and hardware
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Android 5.0 or later
Supports Android 2.2 to 4.2 with limited features.
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550-MHz processor
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250 MB of RAM
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1.8 MB of storage
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Active Internet connection
iOS
Operating Systems
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iOS 11.0 or later
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Active Internet connection
Norton Family Parental Control is available for Windows, Android, and iOS. You must have an Internet connection to install and use Norton Family Parental Control. When you are connected to Internet, Norton Family Parental Control automatically checks for any new updates and downloads them.
Operating Systems
-
Microsoft Windows 10 (all versions)6
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Microsoft Windows 8/8.1 (all versions)6
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
Hardware
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300 MHz or higher processor
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512 MB of RAM (256 MB minimum)
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200 MB of available hard disk space
Browser Support
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Microsoft Internet Explorer 9.0 or later6
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Microsoft Edge (version 88.0 or later)
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Mozilla Firefox4
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Google Chrome4
Android
Operating Systems 7
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Android 6.0 or higher10
Hardware
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550-MHz processor
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256 MB of RAM
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3 MB of available disk space
Browser Support
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Norton Family Parental Control browser
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Chrome for Android version 18.0.1025123 and higher8
iOS
Operating Systems
-
Current and previous two versions of Apple iOS
Browser Support
-
Norton Family Parental Control9
The LifeLock Identity app is available only in US.
To successfully install and use LifeLock Identity, your device must meet the following minimum requirements:
App support
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Android 5.0 or later
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iOS 10.3 or later
Browser support
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Android Chrome 71 or later
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iPhone Safari 11.1 or later
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iPad Safari 11 or later
The Norton Identity app is not yet available in all countries.
To successfully install and use Norton Identity, your device must meet the following minimum requirements:
App support
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Android 5.0 or later
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iOS 10.3 or later
Browser support
-
Android Chrome 71 or later
-
iPhone Safari 11.1 or later
-
iPad Safari 11 or later
Norton Privacy Manager is available only for iOS and Android devices.
We are no longer supporting the desktop versions of Norton Privacy Manager.
Android
Operating Systems
-
Android 6.0 or later
iOS
Operating Systems
-
iPhones or iPads running version 11.0 or later
To successfully install Norton Utilities Premium, your computer must meet the following minimum system requirements:
Operating Systems
-
-
Microsoft Windows 1011
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Microsoft Windows 8/8.111, 12
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later11
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Additional Hardware Requirements
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100 MB of available hard disk space
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SVGA (1024 x 768) video
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CD-ROM or DVD drive (if not installing via electronic software download)
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Internet connection (to activate product and receive product updates)13
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Norton App Lock app is available only for Android devices.
Android
Operating Systems
-
Android 4.2 or later
Norton Ad Blocker app is available only for iOS devices.
iOS
Operating Systems
-
iPhones or iPads running version 9.0 or later
Norton Clean, Junk Removal app is available only for Android devices.
Android
Operating Systems
-
Android 4.1 or later
Norton Device Care is available only for iOS and Android devices.
Android
Operating Systems
-
Android 5.0 or later
iOS
Operating Systems
-
iPhones or iPads running version 11.4 or later
To receive the service, a high-speed Internet connection and the following system requirements are required. Some devices may not be able to receive services even if your connection seemed qualified or your device's environment suitable. Customer must have administrator-level access to the PC or Mac.
|
Norton Computer Tune Up |
Windows Operating Systems
Mac Operating Systems
|
|
Norton Customer Care |
Windows Operating Systems
Mac Operating Systems
|
|
Computer Boost |
Windows Operating Systems
Mac Operating Systems
|
|
Norton Ultimate Help Desk |
Windows Operating Systems
Mac Operating Systems
Android Operating Systems
iOS Operating Systems
|
|
Norton Spyware and Virus Removal |
Windows Operating Systems
Mac Operating Systems
Android Operating Systems
iOS Operating Systems
|
Not all Norton Services mentioned above are available in all regions or for all partners.
Not all NortonLifeLock protection offerings mentioned above are available in all regions or for all partners.
* For personal or household use only. Issue adding a device? Contact Member Services & Support.
# NortonLifeLock does not support Insider Preview or Beta operating system and applications.
1 Some protection features are not available in Microsoft Internet Explorer 10.0 or later.
2 As made available by NortonLifeLock within your subscription period.
3 Supports current and the most recent previous 32-bit major releases.
4 Current and previously-released major versions.
5 Does not support some features available on other browsers.
6 Does not support Metro browser.
7 Norton Family Parental Control is not supported on these Android devices:
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Huawei
-
Amazon devices (Kindle/Fire)
-
Chromebook
For more details, read Device manufacturers or models not supported by Norton Family
8 To know about all content your child views online, ask your kids to use only Norton Family browser.
9 For enhanced monitoring, read Set up Norton Family on your child's iPhone or iPad
10 Text Message Monitoring and call blocking features are currently disabled on Android. For more details, refer Important Update to Norton Family's SMS and Call Feature
11 Must meet the minimum operating system requirements for Windows 7, Windows 8/8.1 and Windows 10. Windows 10 S is not supported
12 Product features do not work in Windows 8 Start screen mode.
13 User is responsible for Internet service provider account, all Internet access fees and phone charges.
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Operating System: Windows, Mac OS X, Android, iOS
Last modified: 05/12/2021