End-of-Support announcement for Norton Utilities

Norton Utilities was built on a platform that is no longer viable for updates. Due to this older technology, we no longer provide support. However, Norton Utilities Premium has been built from the ground up to help keep your Windows PC running like new. You may be eligible to receive Norton Utilities Premium as a loyalty benefit if you have an active, automatically renewing security subscription with NortonLifeLock. For more information, read Eligibility for Norton Utilities Premium as a loyalty gift.

You can continue to use Norton Utilities, but we recommend that you consider Norton Utilities Premium as it has a better and more robust feature set. You may be eligible to receive Norton Utilities Premium as a loyalty benefit if you have an active, automatically renewing security subscription with NortonLifeLock. For more information, read Eligibility for Norton Utilities Premium as a loyalty gift.

If you are not eligible, Norton Utilities Premium is available with an annual subscription.

Norton Utilities may continue to work, but support and product updates will not be available after September 30, 2020.

While Norton Utilities may continue to work, you will no longer receive support or product updates.

Norton Utilities Premium is a service with many powerful features that will help keep your Windows PC running like new. It is offered as an alternative to Norton Utilities in the following ways:

You may be eligible to use Norton Utilities Premium at no additional charge while you have an active, automatically renewing security subscription directly with NortonLifeLock. Subscribers that subscribed through a NortonLifeLock partner are not eligible.

Eligible security subscriptions include:

Sign in to your account to confirm your eligibility.

This additional benefit is limited to the following countries:

Norton Utilities Premium is an updated service with robust features that have been built from the ground up to help keep your Windows PC running like new. Norton Utilities Premium helps you automatically optimize your Windows PC's processing power, memory, and hard drive when you launch high-demand apps. It also helps fix common issues and frees up space to provide faster access to the programs you want, when you want them. In addition, it helps you maintain your digital privacy by enabling you to erase browser file downloads and helps you permanently dispose of personal documents. Norton Utilities does not provide the same functionality or robust feature set.

You are not obligated to purchase Norton Utilities Premium. Norton Utilities may continue to work; however, it is on an older platform and we cannot guarantee its viability after we discontinue support.

Norton Utilities Premium is a service being offered as a loyalty benefit to customers who have an active, automatically renewing security subscription directly with NortonLifeLock. If you are not eligible, Norton Utilities Premium is available with an annual subscription.

Norton Utilities Premium is available at no additional charge only while you have an active, automatically renewing security subscription directly with NortonLifeLock. If this changes, then your Norton Utilities Premium will no longer be available for use.

NortonLifeLock did not collect contact information from customers when they activated or started using Norton Utilities. However, we alerted customers through in-product notifications about the September 30, 2020 end of support timing.