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Transfer your protection from one device to another device

Your subscription comes with a limited number of licenses to protect your various devices. If you have used up your licenses, you can transfer a license from an unused device to allow installation on another device.

Transfer your license to another device

  1. Sign in to your account.

  2. On the Device Security page, identify the device that you no longer want to protect.

  3. If you do not see the device, click View History link at the bottom of the device list to see your older inactive devices. If you still do not see the device, the device may be associated with a different account.

  4. Click the More options icon available below the device and in the menu that appears, click Manage License.

  5. In the Manage Licenses page, select Remove License and then click Yes to confirm.

    Once you remove a license from a device, the device is no longer protected and is removed from the Device Security page.

  6. To install the protection on a new device, click Install Now.

  7. Do one of the following:

    • To install on the device that you are currently on, click Agree & Download.

    • To install on another device using a download link, click Send a Download Link and follow the on-screen instructions

    • You can also sign in to your account from the new device and click Download.

Frequently asked questions

Will my Norton subscription start from the day when I transfer the license to the new device?

Your product subscription begins when you complete the purchase. For example, if you have 100 days of subscription remaining and you uninstall the product from your old device and install it on the new device, your product will have 100 days remaining.

Can I add more seats to my existing product?

If you have used all the allowed installs for your current subscription, you can purchase a product with more seats from norton.com/products and contact Member Support & Services for further assistance.

Will my product license be consumed if I install on a virtual machine?

Yes, installing on a virtual machine will consume a license seat from your subscription.

Video: How to transfer your Norton protection

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DOCID: v73856951
Operating System: Android;Mac;Windows;iOS
Last modified: 01/18/2023