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Applicable for: Windows

Error: "Error 1: An internet connection is required..." when activating Norton Utilities Premium or Norton Utilities Ultimate

Norton Utilities Premium is not available in the Nordic region.

You need to connect to the Internet to complete the activation process. To resolve this problem, connect to the Internet and try activating Norton Utilities Premium or Norton Utilities Ultimate.

DocID: v128156533
Last modified: 06/30/2025

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