Other products

Fix the LiveUpdate problem if it freezes at the "Downloading" stage without any progress

To resolve this problem, restart the computer.

STEP 1

Restart the computer

  1. Exit all programs.

  2. Restart the computer.

    If your Mac fails to restart, go to Step 2 to Force Quit Norton.

STEP 2

Force quit Norton

  1. On the menu bar, from the Apple menu, select Force Quit.

    You may also press Command + Option + Esc keys to open the Force Quit Applications window.

  2. From the list of applications, select your Norton app, and click Force Quit.

I found this information helpful.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v132095224
Operating System: Mac
Last modified: 09/06/2023