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Fix common issues if Norton Fix Now fails

When Norton detects a security threat or system performance issue, it shows a Fix Now alert. If clicking Fix Now in the alert cannot resolve your problem, try a solution below.

Do you have enough cloud storage space?

Your Norton product subscription comes with an allotment of secure cloud storage space. When your Norton product performs a cloud backup, it calculates the amount of space that it needs for the backup.

If your cloud storage does not contain sufficient space for the backup, your Norton product notifies you. You can either choose to buy more storage space or remove the previously backed up files and free up some space. To buy more storage space, see Purchase more cloud storage space.

Provision to buy additional online storage is not available for the Norton 360 plans. For the Norton 360 plans, you must upgrade to the next higher plan. For more details, contact Member Services and Support.

Find a solution to error messages that Fix Now can't resolve

Click on an error message that matches your situation to find a fix for the problem.

If you still get the Fix Now message, the error might be due to one of the following reasons:

The solution made it easy for me to handle my issue.

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DOCID: v48063189
Operating System: Windows
Last modified: 07/17/2020