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Learn how to use your Norton product key

For instructions on how to use your Norton product key, select one of the following depending on your situation:

If you do not know how to find your product key, see Find your Norton product key.

If you see a message that your product key is invalid, see Message: "Invalid Product Key".

Common mistakes when entering product key

    • Spaces in the product key will cause an error.

    • Make sure you are entering license information for the specific product you are using. License information for one Norton product is not interchangeable with another Norton product.

      For example, you cannot use the product key for your Norton protection to activate Norton Utilities Premium or Norton Utilities Ultimate. You can find the product key for Norton Utilities Premium or Norton Utilities Ultimate in the My Subscription page of your account.

    • If you still see a message indicating incorrect or invalid licensing information, verify that you typed the license information exactly as shown.

      Some characters (such as the number 0 and the letter O) can look very similar. Try double-checking the following: the letters O, l (lower-case l), I (capital I); and the numbers 0 (zero) and 1 (one).

For more help, contact Member Services & Support.

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DOCID: v71537110
Operating System: Windows
Last modified: 08/06/2021