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Get started using Norton Cloud Backup

Cloud Backup stores and protect important files and documents as a preventative measure to data loss due to hard drive failures, stolen devices and even ransomware.

Norton Cloud Backup is available only on Windows.

Before running Norton Cloud Backup, create a backup set that specifies what files you want to back up. You can also specify where you want the files to be backed up and when you want the backup to run. You can backup files to the cloud using Norton Cloud Backup or to your own external drives.

The first time you run a backup, Norton may take some time to examine and copy all the files on your computer. If your Internet connection is slow, the process may take longer.


Create a backup set

  1. Start Norton.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton main window, double-click Backup, and then click Backup Sets.

  3. On the Summary tab, under Things You Can Do, click Create new backup set.

    In the window that appears, type a name for your backup set, and then click OK.

  4. On the What tab, under File Types, select one or more file categories.

  5. In the Manage Backup Sets window, click Save Settings.

  6. On the Where tab, in the Destination column, select a location for your backup.

    If you choose Secure Cloud Storage, click the link and follow the instructions to log into your Norton account and activate online backup.

    The Bandwidth Throttle setting lets you configure the Internet bandwidth that Norton uses to back up your files to online storage. You can alter the following bandwidth throttle states:

    • Fastest (Recommended)

    • High Usage

    • Moderate Usage

    • Low Usage

    When you choose the recommended setting, backup uses the entire Internet bandwidth, and your other Internet activities can slow down.

  7. On the When tab, use the Schedule list to select the backup schedule that best suits your needs.


Run Norton Cloud Backup

  1. Start Norton.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton main window, double-click Backup and then click Run Backup.

  3. In the Run Backup window, follow the on-screen instructions.

  4. Click Close.

    If the backup does not complete, Norton suggests possible causes such as inadequate storage capacity or speed limitations. Always check that you are connected to the Internet when running a backup and that storage devices are connected and turned on.

Video: How to set up and run backup

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DOCID: v19213795
Operating System: Windows
Last modified: 04/19/2020