Other products

Reset your Norton Password Manager vault password

Norton Password Manager lets you reset your vault password from your mobile device only. To reset the Norton Password Manager vault password from your mobile device, your device should have Norton Password Manager app installed and configured to open vault using biometric authentication. Password reset is not possible if Norton Password Manager app is not installed already or if mobile device does not support biometric authentication to open vault.

Reset Norton Password Manager vault password from iOS device

    This feature is available only on iOS devices running iOS 10 or above.

  1. Sign in to your Norton Password Manager app using biometric authentication.

  2. In the Vault screen, navigate to Settings by tapping .

  3. In the Vault screen, under VAULT PASSWORD, tap Reset Password.

    Tap the Touch ID or Face ID when you receive a prompt.

  4. In the Reset password screen, follow the on-screen instructions and tap Save.

You can also change your password using the Norton Password Manager browser extension.

Reset Norton Password Manager vault password from Android device

  1. Sign in to your Norton Password Manager app using biometric authentication.

  2. In the Vault screen, navigate to Settings by tapping .

  3. In the Settings screen, tap Vault.

  4. In the Vault screen, under VAULT PASSWORD, tap Reset Password.

    Tap the Fingerprint sensor when you receive a prompt.

  5. In the Reset password screen, follow the on-screen instructions and tap Save.

You can also change your password using the Norton Password Manager browser extension.

The solution made it easy for me to handle my issue.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v135002142
Operating System: Windows
Last modified: 03/17/2020