Message: "At Risk: Your virus & spyware definitions are not up-to-date. Your PC may be at risk of infection"
To fix this problem, restart your computer.
Restart the computer
-
Exit all programs.
-
Restart the computer.
If the problem persists, go to Step 2.
Check the date and time on your computer
-
Press the Run dialog box.
+ keys to open the -
Type in the following text, and then press
.timedate.cpl
-
Check that the day, month, and year are correct.
If the date is incorrect, change the calendar to the correct day, month, and year.
-
Click
, and then click .If the problem persists, reinstall Norton.
Download and run the Norton Remove and Reinstall tool
-
Download the Norton Remove and Reinstall tool.
Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.
-
To open the Downloads window in your browser, press the
+ key. -
Double-click the
icon. -
Read the license agreement, and click
. -
Click
.You may see the
button if your Norton is from your service provider. -
Click
or . -
Click
.After the computer restarts, follow the on-screen instructions to reinstall Norton.
If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool.
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Many Norton users have shared their solution for this problem on our community forum. See solutions from users about Norton displays "You are at risk" on Norton Community. |
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Operating System: Windows
Last modified: 07/19/2019