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Purchase more cloud storage space

Your subscription comes with an allotment of secure cloud storage space. When your Norton product performs a cloud backup, it calculates the amount of space that it needs for the backup. If your cloud storage does not contain sufficient space for the backup, your Norton product notifies you and provides you an option to buy more space.

You do not have to wait until your Norton product tells you that you need more cloud storage space. You can purchase additional space at any time.

Provision to buy additional online storage is not available for the Norton 360 plans. For the Norton 360 plans, you must upgrade to the next higher plan. For more details, contact Member Services and Support.

You must be connected to the Internet to purchase more cloud storage space.

We provide 25 GB of cloud storage for each product key. You can share the cloud storage space that is allocated to you using your Norton account among your computers. For example, you have two computers having Norton product installed on them and registered with the same Norton account. You can share the storage space among your two computers. You use 10 GB of cloud storage space for your first computer. When you activate the cloud storage for your second computer using the same Norton account, that computer can use the remaining 15 GB of space.

The cloud storage space varies based on the different subscription plans.

Purchase additional cloud storage space when backing up

  1. When your Norton product notifies you that it needs more cloud storage space, click Buy More Storage.

    Your browser opens to a secure page, on which you can purchase additional cloud storage space.

    The Buy More Storage option may not be available for all Norton products.

  2. Follow the on-screen instructions.

Purchase additional cloud storage space at other times

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, double-click Backup, and then click More Storage.

    Your browser opens to a secure page, on which you can purchase additional cloud storage space.

  3. Follow the on-screen instructions.

Video: How to purchase additional online backup storage

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DOCID: v6958560
Operating System: Windows
Last modified: 11/17/2021