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Message: "You Are At Risk"

The appearance of this message may not be due to any threats. Your Norton protection can display this message if:

  • Not enough cloud storage space

  • One or more of the security features like Auto-Protect, Firewall, or SONAR are turned off.

  • The definitions are not up-to-date or routine scan has not completed

When you see this alert on the product, click Fix Now.

If Norton cannot fix the problem with the feature, or cannot run LiveUpdate or a scan, you may see a different error in the Fix Now window. Select one of the following:

I have problems with Secure Cloud Storage space

  • Your Norton product subscription comes with an allotment of Secure Cloud Storage space. When your Norton product performs a cloud backup, it calculates the amount of space that it needs for the backup.

    If your cloud storage does not contain sufficient space for the backup, your Norton product notifies you. You can either choose to buy more storage space or remove the previously backed up files and free up some space. To buy more storage space, see Purchase more cloud storage space.

    Provision to buy additional cloud storage is not available for the Norton 360 plans. For the Norton 360 plans, you must upgrade to the next higher plan. For more details, contact Member Services and Support.

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DOCID: v119294825
Operating System: Windows
Last modified: 09/17/2020