Learn more about Norton Password Manager for mobile devices

Applicable for: Android;iOS

Norton Password Manager helps protect your personal information online. It stores your passwords and other credentials in a secure, cloud-based vault that only you can access. It also helps you remember your user names, passwords and safely autofills forms.

Features of Norton Password Manager app

  • Password Generator: Norton Password Manager lets you create highly secure passwords that are difficult to crack or guess. Whenever you create a new login, you can use the Password Generator to create strong passwords. To know more, read Use Norton Password Generator to create strong passwords.

  • Passwordless Vault Unlock: This feature lets you unlock your Password Manager vault on a desktop browser by approving a notification on your mobile device instead of manually entering your vault password. Once you approve the unlock request on the mobile device, your vault automatically unlocks in the browser. To know more, read Unlock your Norton Password Manager vault with Mobile Unlock

  • Password AutoFill: This feature helps you autofill your login information on websites and other applications easily. It uses the addresses and the payments that you saved, to automatically fill your information on websites. To know more, read Setup Password AutoFill in Norton Password Manager

Download and setup Norton Password Manager on your mobile device

Download Norton Password Manager on your mobile device

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Follow the below steps to download the Norton Password Manager app on your iOS and Android devices:

  1. Do one of the following:

    • On Android, go to Play Store. If you open Play Store for the first time, the Terms of Service screen appears. Tap Accept to continue

    • On iOS, tap the App Store icon on your home screen.

  2. Type Norton Password Manager into the search box and then search for the app in the results.

  3. Do one of the following:

    • On Android, on the application details screen, tap Install.

    • On iOS, tap GET and then tap Open.

Set up Norton Password Manager app

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  1. When you launch the Norton Password Manager app for the first time, you are taken to the License and Service Agreement page.

  2. Tap Agree and Launch to accept the Norton License and Service Agreement.

  3. Sign in to your account.

    If you do not have a Norton account, create a Norton account.

  4. In the Norton Password Manager app, open your existing vault.

    If you do not have a Norton Password Manager vault, create a new vault.

  5. After signing in to your Norton Account and Norton Password Manager vault, you need to Set up PIN Code.

    Follow the on-screen instructions to set up the PIN code for your app.

Reset vault password from your mobile device

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The Norton Password Manager mobile app provides you the option to reset or change the vault password if you lose or forget it. The password reset option is available on devices that have biometric authentication support. You need to set up biometric authentication on your device and unlock the vault once to use the password reset feature.

Reset Norton Password Manager vault password from iOS device

This feature is available only on iOS devices running iOS 10 or above.

  1. Sign in to your Norton Password Manager app using biometric authentication.

  2. In the Vault screen, tap the Menu icon and then tap Settings.

  3. In the Vault screen, under Vault Password, tap Reset Password.

    Tap the Touch ID or Face ID when you receive a prompt.

  4. In the Reset password screen, follow the on-screen instructions and tap Save.

Reset Norton Password Manager vault password from Android device

  1. Sign in to your Norton Password Manager app using biometric authentication.

  2. In the Vault screen, tap the Menu icon and then tap Settings.

  3. In the Settings screen, tap Vault.

  4. In the Vault screen, under Vault Password, tap Reset Password.

    Tap the Fingerprint sensor when you receive a prompt.

  5. In the Reset password screen, follow the on-screen instructions and tap Save.

Set up biometric authentication

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The Norton Password Manager mobile app provides you the option to reset or change the vault password if you lose or forget it. The password reset option is available on devices that have biometric authentication support. You need to set up biometric authentication on your device and unlock the vault once to use the password reset feature.

Set up biometric authentication on iOS device

  1. On your iOS device, tap Settings

  2. On the Settings screen, tap Touch ID & Passcode

  3. Type the Passcode to enter the Touch ID & Passcode screen.

  4. In the Touch ID & Passcode screen, under FINGERPRINTS, tap Add a Fingerprint and follow the on-screen instructions.

Set up biometric authentication on Android device

  1. On your Android device, tap Settings

  2. On the Settings screen, tap Security & Lock Screen.

  3. In the Security & lock screen, under Fingerprint list, tap Add Fingerprint and follow the on-screen instructions

Supported devices for biometric authentication

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iOS

    • iPhone 5S

    • iPhone 6 Plus/6s Plus

    • iPhone SE

    • iPhone 7 Plus

    • iPhone 8 Plus

    • iPhone X/XS Max/XR

    • iPad Air

    • iPad Mini 2 with Retina display

    • iPad Air 2

    • iPad Mini 3/Mini 4

    • iPad 2017

    • iPad Pro 9.7 in (1st Generation)/iPad Pro 12.9 in (1st Generation)

    • iPad Pro 10.5 in (2nd Generation)/iPad Pro 12.9 in (2nd Generation)

    • iPad 2018

Android

    • Google Nexus 5X

    • Google Pixel/Pixel 2

    • Google Pixel XL/Google Pixel XL 2

    • Samsung Galaxy A5

    • Samsung Galaxy S5/S5 Mini

    • Samsung Galaxy S6/S6 Edge

    • Samsung Galaxy S7 Edge

    • Samsung Galaxy S8/S8+

    • Samsung Galaxy S9/S9+

DocID: v89756944
Last modified: 05/23/2025

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