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Download and run Norton Power Eraser - Free virus and malware removal tool for Windows

The Norton Power Eraser tool is only compatible with computers running Microsoft Windows 7 SP1 and newer operating systems. It does not work with computers running on WinPE, Mac OS X, Android devices, and iOS devices.

Norton Power Eraser is a free virus removal tool that can be downloaded and run to remove malware and threats from your computer. You don't need to install this tool.

Download Norton Power Eraser and run a full system scan

  1. Depending on your version of Windows, download one of the following: 
    • On 64-bit Windows: Norton Power Eraser
    • On 32-bit Windows: Norton Power Eraser

  2. Press Ctrl + J key, to open the Downloads window in your browser, and double-click the NPE.exe file.

    If the User Account Control window prompts, click Yes or Continue.

  3. Read the license agreement and click Agree.

    If you have already accepted the license agreement, you will not be prompted again.

    Norton Power Eraser checks for and automatically downloads the new version if available.

  4. In the Norton Power Eraser window, select Full System Scan, and click Run Now.

  5. If you want to include the Rootkit scan, click Settings, and under Scan and Log Settings, toggle the option Include Rootkit scan (requires a computer restart) and click Apply.

  6. When you see a prompt to restart the computer, click Restart.

    Wait for the scan to complete. Follow the on-screen instructions.


    Some applications can install unwanted toolbars and can cause browser redirection. Norton Power Eraser provides an unwanted application scan option to scan your computer for potentially unwanted programs (PUP) and potentially unwanted applications (PUAs). For more information, read Run an Unwanted Application scan in Norton Power Eraser.

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    DOCID: kb20100824120155EN
    Operating System: Windows
    Last modified: 06/03/2024