How to request a refund for an annual renewal fee

Most of our services are offered as automatically renewing subscriptions to help our customers avoid lapses in their service. With an automatically renewing subscription, you have continuous access to your service without having to worry about expiration dates.

If you were charged for your subscription's annual renewal and would like a refund, contact Member Services & Support.

To know more about our refund policy, read Norton Cancellation and Refund Policy. 

Need more help?

• Norton automatically renewing subscription

• Stop your subscription from automatically renewing