Activate Norton 360 app on your mobile device

In your browser, go to: https://my.norton.com/home/setup.

Tap Enter a Product Key.

Type your account email address and password, and then click Sign In. If you do not have a NortonLifeLock account, click create a new account. Type your details and then click Create Account.

Tap Enter a new product key.

Type your 25-character product key that you received with your purchase, and then tap the verify icon .

If you see any prompts, then follow the on-screen instructions or else skip to step 7.

On your mobile device, launch the Norton 360 app.

Tap Sign In. Ensure that you enter the same account credentials as provided in step 3.

From the home screen, launch the Norton 360 app.

Tap Sign In. Enter your NortonLifeLock account credentials.

Tap Sign In.

If you have an Android device, the list of active subscriptions will be displayed, select the subscription that you want to use, and then tap Next.

From the home screen, launch the Norton 360 app.

Tap Redeem a subscription.

Depending on your purchase, tap any one of the following to redeem your subscription:

• Enter a product key: Enter your 25-character product key that you received with your purchase, and then tap Verify. Alternatively, you can also use the camera icon next to text field to scan and verify your product key.

• Enter a partner code: Enter a partner code that you received from your service provider, and then tap Next.

From the home screen, launch the Norton 360 app.

Do the following:

• If you have an Android device - At the bottom of the main app screen, next to You have an existing purchase from Google, tap Apply to activate your Norton 360 app.

• If you have an iOS device - Tap Restore Purchase and follow the on-screen instructions.