Other products

Update your Norton Family profile and other information

On the parent profile settings page, you can edit your display name, time zone, and other information. You can use the Norton website or Norton Family parental control app to update your profile.

Use Norton website

  1. Sign in to your Norton.

  2. Click your profile icon.

  3. Click and then click Edit Profile.

  4. You can do the following:

    • Update your Display Name or Time Zone.

      For accurate reporting, set the time zone to match that of your child's device.

    • Select an avatar or upload a photo.

  5. On the Alert Notification Preference tab, choose how often you want to receive reports.

  6. Click Save.

Use Norton Family parental control app on Android

  1. Open Norton Family parental control app in Parent mode.

  2. Tap on your family profile.

  3. Under MY ACCOUNT, do the following:

    • To change your profile picture, tap Change profile picture to choose an avatar for your profile. You can tap the camera icon to select a picture from your gallery or to take a photo.

    • To change your profile name, tap Name and enter your preferred display name.

    • Tap Time zone to set a one that best suits you.

    • To view your subscription details, tap Norton subscription.

  4. Tap OK.

Thank you!

Thank you for using Norton Support.

< Back

The solution made it easy for me to handle my issue.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v127235102_nortonfamily_help_en_us
Operating System: Windows, Android, iOS
Last modified: 06/19/2019