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Enable Norton Family browser extension

Norton Family browser extension is a small program that is required for some Norton Family features to work. It is available currently for Mozilla Firefox, Google Chrome, and Microsoft Edge. You must enable it on all the supported browsers that your child uses to connect to the Internet. The features that require this extension are the following:

  • Search supervision for HTTPS sites

  • Video supervision

  • Web supervision for HTTPS sites

Features such as time supervision and instant lock will work even if the extension is disabled. If your child's PC has Norton Family version 3.7.3 or later, Norton Family adds a second layer of protection and shows a browser-specific block page even if your child had tampered browser extension, launched incognito or private browsing modes, or used unsupported third-party browsers to access a blocked website. However, to get best protection from Norton Family, enable the extension on your child's browsers. If your child turns off or tries to uninstall the Norton Family browser extension, you will receive a notification.

Mozilla Firefox

  1. Open Firefox.

  2. At the top-right of the browser window, click menu icon and then click Add-ons and themes.
  3. On the left side of the Add-ons Manager page, click the Extensions tab.

  4. Select Norton Family extension and then enable it.

  5. For best protection, click Okay for the extension to access your child's online activities while in private browsing mode.

  6. Close and relaunch your browser.

Google Chrome

  1. Open Chrome.

  2. At the top-right of the browser window, click the Customize and control Google Chrome icon > More Tools > Extensions.
  3. Locate Norton Family extension and turn it on.

  4. If the Chrome version is 70 or later, at the top-right, click the Norton Family icon .
  5. Click This can read and change site data and then choose On all sites.
  6. Close and relaunch Google Chrome.

Microsoft Edge

  1. Open Microsoft Edge.

  2. On the top-right corner, click Settings and More, and then click Extensions.

  3. In the Installed Extensions page, next to Norton Family, move the slider to enable the extension.

  4. At the top-right, click Norton Family icon > This can read and change site data and then choose On all sites.

  5. Close and relaunch your browser.

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DOCID: v121520950
Operating System: Android;Windows;iOS
Last modified: 09/06/2023