Other products

Error: "Norton AntiTrack installation has encountered an error and is unable to continue" appears while installing Norton AntiTrack

This error can occur when Norton AntiTrack does not get downloaded or installed correctly. To fix this issue, restart the computer and install Norton AntiTrack again. If the issue persists, uninstall and reinstall Norton AntiTrack from your Norton account. 

Uninstall Norton AntiTrack

  1. Press the Windows + R keys to open the Run dialog box.

  2. In the Run dialog box, type in the following text, and then press Enter:

    appwiz.cpl

  3. In the list of currently installed programs, click Norton AntiTrack, and then click Uninstall or Change.

  4. Click Yes to confirm.

  5. When the uninstall finishes, exit all programs and restart the computer.

Re-install Norton AntiTrack app

  1. Sign in to your account.

  2. Type in your email address and password for Norton, and click Sign In.

  3. In the My Norton page, under Norton AntiTrack, click Download.

  4. In the Get Started window, copy the Activation Key that is provided as you need to enter it during the activation process.

  5. Click Agree & Download.

    Click the License and Services Agreement link and read the agreement before you download and install Norton.

  6. Press Ctrl + J key, to open the Downloads window in your browser, and double-click the file that you downloaded.

  7. If the User Account Control window appears, click Continue.

    Follow the on-screen instructions to install the app.

I found this information helpful.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v20211215115202680
Operating System: Windows
Last modified: 07/22/2022