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Applicable for: Windows

Download and run the Norton 360 Remover tool for Windows

The Norton 360 Remover tool is used to uninstall or remove and reinstall your latest version of Norton device security product on your Windows device.
Depending on your situation, you can:

  • Remove the current version and automatically reinstall the latest version of the product
  • Only remove the existing version

Remove and reinstall the Norton product

  1. Download the Norton 360 Remover tool.
    Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.
  2. To open the Downloads window in your browser, press the Ctrl + J key.
  3. Double-click the Norton_360_remover icon.
  4. To uninstall and reinstall your Norton device security product, click Reinstall.
  5. To confirm, click Uninstall.
  6. After the uninstall is complete, click Restart Now.
    After the computer restarts, you will be prompted to reinstall the product.
  7. Click Install Norton 360.
    The product name may be different depending to your subscription.
  8. Once the product is installed, click Sign in to activate your subscription.

Uninstall the Norton product (Remove only)

  1. Download the Norton 360 Remover tool.
    Save the file to the Windows desktop. On some browsers, the file is automatically saved to its default location.
  2. To open the Downloads window in your browser, press the Ctrl + J key.
  3. Double-click the Norton_360_remover icon.
  4. To uninstall and reinstall your Norton device security product, click Remove.
  5. To confirm, click Uninstall.
  6. After the uninstall is complete, click Restart Now.

Once the computer restarts, you can sign in to your Norton account to download and install the Norton device security product for your computer. To know more, read Download and install your Norton device security.

Reboot to Safe Mode

You can use this option if you get any errors when using the Norton 360 Remover tool.
Click Reboot. This will restart the computer in Safe mode.
You can run the Norton 360 Remover tool in Safe mode and perform the Remove & Reinstall or Remove only as per your requirement.

DocID: v20240301142500636
Last modified: 06/28/2025

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