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Norton protection for Windows 7 once Microsoft ends its support

Microsoft has formally announced the end of support for Windows 7 on January 14, 2020. Your Norton products will continue to support Windows 7 for the foreseeable future.

If you are on Windows 7, your Norton client security software will no longer receive the new software updates that the supported versions of Windows (Windows 10, Windows 8, and Windows 7 Service Pack 1) will receive.

However, your Norton client security software will continue to receive the latest malware definitions by LiveUpdate, vulnerability updates, and compatibility fixes.

Be aware that in addition to running the most up-to-date security products, another important aspect of protecting your computer is to keep it current with the latest service pack and patches for the operating system.

As Microsoft announced, they will no longer publish patches for Windows 7, these computers may become targets for cybercriminals, particularly if new vulnerabilities are discovered in the operating system. Depending on the nature of the threats involved, Windows 7 may be susceptible to viruses and risks to which more recent iterations of Windows are immune. Due to this, we strongly recommend that you upgrade your Windows 7 computer to a supported operating system as soon as possible.

Frequently asked questions

  1. Will Windows 7 become less secure after Microsoft ends support on January 14, 2020?

    Microsoft has stated, "If you continue to use Windows 7 after support ends, your computer will still work but it might become more vulnerable to security risks and viruses."* The reason is that Microsoft is no longer providing technical assistance for users of Windows 7. Microsoft will stop producing any operating system updates required to close any vulnerabilities that are found in Windows 7. Here is the Microsoft announcement about the end of support for Windows 7.

  2. Does NortonLifeLock recommend updating to another operating system?

    Yes. If you have a Windows 7 computer, we strongly recommend that you upgrade to a more modern and supported operating system as soon as possible.

  3. Does NortonLifeLock have recommendations if I continue to use Windows 7?

    If you choose to continue using Windows 7, we recommend a combination of best practices:

    • Ensure that your Windows 7 system is patched with the latest updates from Microsoft as available before January 14, 2020.

    • Migrate to applications that are supported with security updates and patches on Windows 7.

    • Ensure that your security software is up-to-date and actively supported by your security vendor on Windows 7.

  4. If I am running the latest version of Norton AntiVirus, Norton Internet Security, Norton 360, or Norton Security, will I still receive updates and virus definitions on Windows 7?

    At the time of this F.A.Q, the latest major version of these solutions is version 22.x. At this time, we support these solutions with the software updates and the virus definitions for all supported versions of Microsoft Windows (including Windows 7 SP1).

  5. If I am running an older version of Norton AntiVirus, Norton Internet Security, Norton 360, or Norton Security, will I still receive software updates and virus definitions on Windows 7?

    Versions of Norton solutions older than 22.x will be supported based on the following guidelines:

    • We will provide virus definition updates for 3 years after the release of each major software version.

    • If you receive virus definition updates for an earlier version, you will continue to receive the definition sets that are compatible across all Windows platforms which your Norton solution supports.

    • If you require support for an earlier version, you may be required to update to the latest version of the solution during the support process.

  6. Will NortonLifeLock support Windows 7 in its next major release of Norton-branded security solutions?

    Our goal is to provide the best protection possible on the broadest set of operating systems that are used by our customers. Depending on security demands and development, future versions of Norton-branded security solutions may drop support for retired operating systems. As always, we will provide explicit system requirements in the documentation for every software update that we release.

  7. What will happen to my installed Norton client security if I upgrade from Windows 7 to Windows 10?

    Norton client security will migrate successfully when you update your operating system from Windows 7 to Windows 10 by using the Microsoft recommended flow. For more information, read Download Windows 10.

    NortonLifeLock is not responsible for the reliability of any data, opinions, advice, or statements made on third-party sites. NortonLifeLock provides these links merely as a convenience. The inclusion of such links does not imply that NortonLifeLock endorses, recommends, or accepts any responsibility for the content of such sites.

* https://www.microsoft.com/en-us/microsoft-365/windows/end-of-windows-7-support

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DOCID: v133925318
Operating System: Windows
Last modified: 05/18/2020