System requirements to install and set up NortonLifeLock protection
To successfully install and use the following NortonLifeLock protection, your device must meet the following minimum requirements:
With Norton device security, you now get powerful NortonLifeLock protection for your PCs, Mac, smartphones, and tablets.
These are the system requirements applicable for all the plans pertaining to the Norton device security and the existing Norton Security. If you have an older version or if you do not know your NortonLifeLock protection version, go to Norton Update Center.
Not all features or plans are available on all platforms.
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Microsoft Windows 10 (all versions)
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Microsoft Windows 10 in S mode (32-bit or 64-bit or ARM32) version 1803 and above
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Microsoft Windows 8/8.1 (all versions)
Some protection features are not available in Windows 8 Start screen browsers.
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
Some of the existing Norton Device Security and Norton Secure VPN products are not compatible with Windows OS on ARM devices.
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Processor
For Windows 10/8/7: 1 GHz
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RAM
For Windows 10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)
For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit) (minimum of 512 MB RAM required for Recovery Tool)
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Hard disk space
300 MB of available hard disk space
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Microsoft Internet Explorer 8.0 or higher (32-bit and 64-bit)1,2
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Mozilla Firefox (32-bit and 64-bit)2
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Google Chrome (32-bit and 64-bit)2
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Microsoft Edge2
Supports email scanning on all POP3 compatible email services.
The following email service is supported for AntiSpam:
Our latest Norton Device Security products are compatible with macOS on Apple Silicon M1 (ARM) devices using the Rosetta 2 translation feature.
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Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor)
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2 GB of RAM
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300 MB of available hard disk space
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Internet connection for LiveUpdate
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Safari2, 3
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Mozilla Firefox2, 3
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Google Chrome2
To install and use Norton Security On-the-Go, your computer must meet the following minimum system requirements:
Windows
Microsoft Windows 10 in S mode (32-bit or 64-bit) 17134.0 or higher
Not all features are available on all platforms. Notification Optimization features are not support on Android, Apple iOS or Mac.
Device security operating systems supported
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Microsoft Windows 10 (all versions)
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Microsoft Windows 8/8.1 (all versions). Some protection features are not available in Windows 8 Start screen browsers.
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
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Current and previous two versions of Mac OS.
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Norton Family Parental Control, SafeCam and Cloud Backup features are not supported.
Android
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Android standard browser
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Firefox for Android 42.0 or later
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Google Chrome 43.0 or later
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Google Chrome Beta 45.0 or later
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Opera 31.0 or later
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Opera mini 31.0 or later
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Samsung standard browser 5.0 or later
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Facebook 145.0 or later
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Instagram 24.0 or later
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Pinterest 6.52.0 or later
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Snapchat 10.22 or later
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Line 7.16.3 or later
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Google Chrome 14 or later
Incognito mode not supported.
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Microsoft Internet Explorer 7 or later
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Mozilla Firefox 5 or later
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Opera 11 or later
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Safari 5 or later
iOS
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Microsoft Windows 10 (All versions except Windows 10 S)
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Microsoft Windows 8.1 (32-bit and 64-bit)
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Microsoft Windows 8 and Windows 8 Pro (32-bit and 64-bit)
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
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Processor
For Windows 10/8/7: 1 GHz
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RAM
For Windows 10: 2 GB (minimum of 512 MB RAM required for Recovery Tool)
For Windows 8/7: 1 GB (32-bit) or 2 GB (64-bit) (minimum of 512 MB RAM required for Recovery Tool)
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Hard disk space
300 MB of available hard disk space
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Microsoft Internet Explorer 8.0 or higher (32-bit and 64-bit)1,2
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Mozilla Firefox (32-bit and 64-bit)2
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Google Chrome (32-bit and 64-bit)2
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Microsoft Edge2
Supports email scanning on all POP3 compatible email clients.
The following email client is supported for AntiSpam:
Operating system updates contain critical security-related updates and it is a security best practice to always update to the latest version of the operating system. We strongly encourage you to upgrade to the latest version of Mac OS X.
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Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor)
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2 GB of RAM
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300 MB of available hard disk space
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Internet connection for LiveUpdate
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Safari2, 3
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Mozilla Firefox2, 3
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Google Chrome2
Available for Windows PC, Mac, iOS and Android devices:
Norton Secure VPN is compatible with PCs, Macs, Android smartphones and tablets, iPads, and iPhones. Norton Secure VPN may be used on the specified number of devices - with unlimited use during the subscription term.
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Microsoft Windows 10 (all versions except Windows 10 S)
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Microsoft Windows 8/8.1 (all versions)
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
Some of the existing Norton Device Security and Norton Secure VPN products are not compatible with Windows OS on ARM devices.
Our latest Norton Device Security products are compatible with macOS on Apple Silicon M1 (ARM) devices using the Rosetta 2 translation feature.
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Mac computer with Intel Core 2 Duo, core i3, Core i5, core i7, or Xeon processor)
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2 GB of RAM
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300 MB of available hard disk space
To install and use Norton Password Manager, your computer must meet the following minimum system requirements:
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Microsoft Windows 10 version 1703 (Creators Update) and above
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Microsoft Windows 8.1 (32-bit and 64-bit)
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
32-bit and 64-bit versions of all listed browsers are supported.
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Google Chrome4
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Apple Safari4
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Mozilla Firefox4
Norton Family Parental Control is available for Windows, Android, and iOS. You must have an Internet connection to install and use Norton Family Parental Control. When you are connected to Internet, Norton Family Parental Control automatically checks for any new updates and downloads them.
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Microsoft Windows 10 (all versions)6
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Microsoft Windows 8/8.1 (all versions)6
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later
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300 MHz or higher processor
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512 MB of RAM (256 MB minimum)
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200 MB of available hard disk space
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Microsoft Internet Explorer 9.0 or later6
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Mozilla Firefox 40.0 or later
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Google Chrome 32.0 or later
The LifeLock Identity app is available only in US.
To successfully install and use LifeLock Identity, your device must meet the following minimum requirements:
App support
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Android 5.0 or later
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iOS 10.3 or later
Browser support
The Norton Identity app is not yet available in all countries.
To successfully install and use Norton Identity, your device must meet the following minimum requirements:
App support
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Android 5.0 or later
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iOS 10.3 or later
Browser support
Norton Privacy Manager is available only for iOS and Android devices.
We are no longer supporting the desktop versions of Norton Privacy Manager.
Android
iOS
To successfully install Norton Utilities Premium, your computer must meet the following minimum system requirements:
Operating Systems
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Microsoft Windows 1011
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Microsoft Windows 8/8.111, 12
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Microsoft Windows 7 (32-bit and 64-bit) with Service Pack 1 (SP 1) or later11
Additional Hardware Requirements
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100 MB of available hard disk space
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SVGA (1024 x 768) video
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CD-ROM or DVD drive (if not installing via electronic software download)
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Internet connection (to activate product and receive product updates)13
Norton App Lock app is available only for Android devices.
Android
Norton Ad Blocker app is available only for iOS devices.
iOS
Norton Clean, Junk Removal app is available only for Android devices.
Android
Norton Device Care is available only for iOS and Android devices.
Android
iOS
To receive the service, a high-speed Internet connection and the following system requirements are required. Some devices may not be able to receive services even if your connection seemed qualified or your device's environment suitable. Customer must have administrator-level access to the PC or Mac.
Not all Norton Services mentioned above are available in all regions or for all partners.
Not all NortonLifeLock protection offerings mentioned above are available in all regions or for all partners.
* For personal or household use only. Issue adding a device? Contact Member Services & Support.
# NortonLifeLock does not support Insider Preview or Beta operating system and applications.
1 Some protection features are not available in Microsoft Internet Explorer 10.0 or later.
2 As made available by NortonLifeLock within your subscription period.
3 Supports current and the most recent previous 32-bit major releases.
4 Current and previously-released major versions.
5 Does not support some features available on other browsers.
6 Does not support Metro browser.
7 Norton Family Parental Control is not supported on these Android devices:
For more details, read Device manufacturers or models not supported by Norton Family
8 To know about all content your child views online, ask your kids to use only Norton Family browser.
9 For enhanced monitoring, read Set up Norton Family on your child's iPhone or iPad
10 Text Message Monitoring and call blocking features are currently disabled on Android. For more details, refer Important Update to Norton Family's SMS and Call Feature
11 Must meet the minimum operating system requirements for Windows 7, Windows 8/8.1 and Windows 10. Windows 10 S is not supported
12 Product features do not work in Windows 8 Start screen mode.
13 User is responsible for Internet service provider account, all Internet access fees and phone charges.