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Experian Credit freeze

Freeze or unfreeze your Experian credit report by mail

Step 1:
Please create a written request and include the following: (sample below)

  • Your full legal name
  • Complete mailing addresses for the past two years
  • Date of birth
  • Social Security Number

Also include the following copies of documents. Do not send the credit bureaus your originals.

  • Copy of a government issued identification card, such as a driver’s license
  • Copy of a utility bill or bank statement (with account numbers blocked out)

Step 2: 
Send the above documents and written request to the following address to freeze or unfreeze:

Experian Security Freeze
P.O. Box 9554
Allen, TX 75013 

Ensure that each copy is legible and displays your name, current mailing address and issue date. 
Although both regular and certified mail are both acceptable, we recommend using certified mail as the information in the mail is sensitive and personal. 

Updating your security freeze or unfreeze will take up to 3 days upon receiving your mailed request.

Sample Letter:

Date: __________________________________ 
Experian Security Freeze 
P.O. Box 9554 
Allen TX 75013  

Dear Experian,  

I would like to place a security freeze on my credit file / I would like to remove the security freeze on my credit file
My full name is: _____________________________________________________  

My former name was (if applies): ________________________________________  

My current address is: ________________________________________________ ___________________________________________________________________  

My address has changed in the past 2 years.  My former address(es) was/were: ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________  

My social security number is: ________‐_______‐__________    

My birthdate is: ______ / ______ / ______  

I have attached the following required identification:  
  • Copy of my government issued identification card (driver’s license/passport)
  • Copy of my utility bill (with account numbers blocked out)
  • Copy of my bank statement (with account numbers blocked out)
Sincerely, 
______________________________________ 
(Printed name)  
______________________________________ 
(Signature) 

Additional Information

Learn more about credit freeze and how to place it

DocID: v20230425202026541
Last modified: 06/16/2025

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