Applicable for: Mac

Message: "Incompatible operating system" appears while installing Norton product on Mac

You may see this error when you try to install Norton apps on an unsupported operating system.

Norton App Supported Operating System
1. Device Security macOS 10.13 or later
2. Norton AntiTrack macOS 11 or later
3. Norton VPN macOS 10.15 or later
4. Norton Utilities Ultimate macOS 11 or later

To resolve this issue, check the table above to confirm the supported operating system for your Norton app, upgrade macOS if needed, and then install Norton App.

To know more on how to upgrade your macOS, see this Apple article.

Note: Not all Norton protection offerings listed above are available in all regions or for all partners. Norton does not support Insider Preview or Beta operating system and applications.
DocID: v20240305220805475
Last modified: 05/14/2026

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