Configure Norton VPN settings

To know how to configure Ad Tracker Blocking in Norton VPN, refer to Use Ad Tracker Blocking in your VPN product to block targeted advertisements.

The Automatically Turn on VPN feature safeguards your data when connecting to public networks and hides your real identity and keeps your P2P file sharing activities private.

To enable the Automatically Turn on VPN feature, refer to Turn on Norton VPN automatically on your Windows and Mac device

The Split Tunneling feature lets you exclude some of your apps from the VPN channel while other apps access the Internet directly.

To enable the Split Tunneling feature, refer to Enable Split Tunneling in Norton VPN to manage your Internet traffic. 

Kill Switch automatically disconnects your device from the Internet should your VPN get disconnected. This helps maintain the privacy of your IP address (key to identifying your location and online activities) and other personal information should the VPN connection drop.

To use the Kill Switch feature, refer to Enable Kill Switch to block your Internet connection if VPN gets disconnected.

The Reconnect after restarting feature allows you to automatically reconnect your VPN after restarting your device for continuous protection. Depending on your product, choose one of the following to enable the reconnect after restarting option.

To configure the reconnect after restarting feature, refer to Learn more about Auto Connect and Reconnect after restarting features in Norton VPN.

The access local devices with VPN feature allows access to local devices like printers and shared devices on private networks. To use this feature, follow the steps below:

1. Open Norton VPN on your desktop.

2. On the Norton dashboard, do one of the following, depending on your VPN plan:

   • Norton VPN Standard: Click VPN Preferences tab and move the slider to turn on Enable local device access when using VPN.

   • Norton VPN Plus/Ultimate: Click Settings. In the VPN Preferences tab, move the slider to enable Access local devices when using VPN

The enable multiple active VPN feature allows you to enable Norton VPN even if another VPN product is active on your computer. To enable multiple active VPNs option, follow the below steps:

VPN protocols are a set of rules that inform how data is going to be transmitted from your computer. Depending on your product, choose one of the following to configure VPN protocols.

1. Open Norton VPN app on your desktop.

2. On the Norton dashboard, do one of the following, depending on your VPN plan:

   • Norton VPN Standard: Click the VPN Preferences tab and choose one of the following protocols: 

     • Automatic (recommended)

     • WireGuard

     • Mimic

     • OpenVPN (TCP)

     • OpenVPN (UDP)

   • Norton VPN Plus/Ultimate: Click Settings. In the Settings window,  choose one of the following protocols:

     • Automatic (recommended)

     • WireGuard

     • Mimic

     • OpenVPN (TCP)

     • OpenVPN (UDP)

You can change the app language from your settings page in your VPN product. To change the language, follow the below steps:

1. Open Norton VPN app on your desktop.

2. On the Norton dashboard, on the left pane, click Settings.

3. In the Settings window, in the General tab, next to language, click the drop-down to choose the language of your choice.

The Show Notifications option notifies you when your VPN is turned on or off or when your computer is connected to public networks. To use this feature, depending on your product, choose one of the following:

1. Open Norton VPN app on your desktop.

2. On the Norton dashboard, on the left pane, click Settings.

3. In the Settings window, next to Show Notifications, move the slider of the following options to turn on Notifications:

   • When VPN is turned on or off

   • When connected to Public networks

The Product Tamper Protection feature prevents other users and external applications from altering the Norton application. To use this feature, follow the steps below:

1. Open Norton VPN app on your desktop.

2. On the Norton dashboard, on the left pane, click Settings.

3. In the Settings window, in the General tab, move the slider to enable Product Tamper Protection.

This feature requests for a password when you want to enter the settings of your Norton application. To use this feature, follow the steps below:

1. Open Norton VPN app on your desktop.

2. On the Norton dashboard, on the left pane, click Settings.

3. In the Settings window, in the General tab, next to protect Norton settings with a password, click Create Password.

4. In the Change password window, enter the password and click Create.

The Remote Management feature sends the health status of your device and other information to the My Norton portal. You can use the My Norton portal to manage your Norton products and fix some protection issues. To use this feature, follow the steps:

1. Open Norton VPN app on your desktop.

2. On the Norton dashboard, on the left pane, click Settings.

3. In the Settings window, in the General tab, move the slider to enable Remote Management.

The App Permissions tab in the Settings window allows you to add app permissions to allow or block apps for some certain features. To use the app permissions feature, follow the steps:

1. Open Norton VPN app on your desktop.

2. On the Norton dashboard, on the left pane, click Settings.

3. In the Settings window, click the App permissions tab.

4. In the App permissions tab, click Add Application.

5. In the Add app permission window, select the app that you want to always allow or block from accessing your protected folders and click Done.

   To remove an app that was added in the app permissions tab, click Remove app on the App permissions tab.

The Reset all settings feature restores all Norton settings and profiles to their default values.

1. Open Norton VPN app on your desktop.

2. On the Norton dashboard, on the left pane, click Settings.

3. In the Settings window, in the Troubleshooting tab, next to Reset all settings, click Reset to Default.

   In the Reset all settings window, click Yes, reset.

If you are not able to fix the problems that you encounter in Norton, you can use the Repair Norton feature. To use this feature, follow the steps:

1. Open Norton VPN app on your desktop.

2. On the Norton dashboard, on the left pane, click Settings.

3. In the Settings window, in the Troubleshooting tab, next to Still having problems?, click Repair Norton.

   In the Repair Norton window, click Yes.

If Norton is slowing down your device or if it is impacting your performance, you can create a log of your device's performance. To log the performance of your device, follow the steps:

1. Open Norton VPN app on your desktop.

2. On the Norton dashboard, on the left pane, click Settings.

3. In the Settings window, in the Troubleshooting tab, next to Log a performance problem, click Create Log.

   In the Ready to start recording? window, describe your problem and click Start Recording.

Debug logs allow you to record more information about your device's performance and your Norton application and helps you to diagnose any problems:

1. Open Norton VPN app on your desktop.

2. On the Norton dashboard, on the left pane, click Settings.

3. In the Settings window, in the Troubleshooting tab, move the slider to turn on Enable debug logs.