Removing unwanted pop-ups or site redirects

Run advanced scans by Norton

Run the following scans with advanced settings and highest sensitivity. Start with the Startup Scan, followed by the Full Scan.

Run a Startup Scan:

1. Open your Norton device security application.
2. On the left panel, click Security.
3. On the Scans tile, click Open.
4. In the Preset scans tab, next to Startup Scan, click Set Up.
5. Wait for the Startup Scan to complete the setup, then click Restart Now.
6. When the system restarts, the Startup Scan progress screen appears. Wait for the scan to complete and check the scan results.

After completing the Startup Scan, proceed with a Full Scan to ensure thorough device check.

Run a Full Scan:

1. Open your Norton device security application.
2. On the left panel, click Settings.
3. Select Scans.
4. Hover the mouse pointer over Full Scan and click the settings icon.
5. Scroll down and select Scan all archives.
6. Click Save to confirm.
7. Click Start next to Full Scan.
8. Wait for the scan to complete and check the scan results.

If advanced scans do not remove the unwanted toolbars, manually remove them using the Add/Remove Programs or Uninstall a Program in your device’s Control Panel.