Cancel the Norton plan in-app purchase from Apple App Store, Google Play Store, or Microsoft Store
Before performing the steps, refer Policy: Customer retention.
If you have subscribed to a Norton plan through in-app purchase, you can cancel or change your subscription settings only from Apple App Store, Google Play Store, or Microsoft Store.
Uninstalling the Norton app from your device does not automatically cancel your subscription. You must cancel or change your subscription settings on the respective store.
Norton 360 or Norton Secure VPN Trial:
The Norton Secure VPN or Norton 360 trial from Apple App Store or Google Play Store requires a payment method and the activation of an annual paid subscription through in-app purchase. A charge for the annual paid subscription is initiated at the end of your trial period.
To cancel the trial before any charge occurs, you must cancel the subscription before the trial period ends. If your annual paid subscription has already started and been charged, you must cancel the subscription through the respective store (Apple App Store or Google Play Store).
Cancel your Norton subscription
To cancel your Norton subscription that you purchased through in-app purchase, refer to the following support articles:
Apple App Store: https://support.apple.com/HT202039
Google Play Store: https://support.google.com/googleplay/answer/7018481
Microsoft Store: https://support.microsoft.com/en-in/help/4000642
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