FAQ: Norton Safe Email

Norton Safe Email scans your incoming emails when you check them using a web browser.
Any malicious or phishing emails are marked with a 'Norton: Suspicious' label.

It is to obtain your consent to securely download and analyze potentially suspected emails to enhance spam detection.

With Norton Safe Email, you can protect up to five email accounts.

Yes, unused Email Accounts can be removed from my.norton.com.
Under Norton Safe Email, Protected Email sections, you can click on the X icon to remove the email account.

The existing labels will still be tagged to your emails, but new labels will not be added after product expiry.

Once you add your email account to Norton Safe Email, new emails that enter the inbox are monitored and flagged. It does not scan emails that are already in your inbox before you enable Norton Safe Email.

The limitation in the Orange Mailbox prevents the setup of Norton Safe Email.
After the email providers resolve the issue, you can set up Norton Safe Email to work with your email account.
It is possible Orange.fr will be supported again in the future, but there's no timeline for that.

This issue applies to the following domains:

• aim.com
• netscape.net
• netscape.com
• compuserve.com
• cs.com
• wmconnect.com
• mail.gm0
• rocketmail.com