Find missing files or backup sets when restoring them from a local storage media with Norton
Depending on your backup destination, follow the instructions to restore the files.
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If you want to restore files from an Optical disk, use Norton Autorun Restore to restore the files.
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If you want to restore files from an internal drive or an external drive, use Portable Restore Tool to restore the files.
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Insert your Optical disk into the CD/DVD drive.
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Navigate to the following folder:
Where Norton product is the name of your Norton and x is the version number.
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Double-click .
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In the Portable Restore window, click .
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From the left pane, under Show Results for, click a file category from which you want to restore files.
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In the right pane, check the files that you want to restore.
If you want to restore all the files, click , and then check the Backup Item.
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Under Restore to, do one of the following:
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If you want to restore the files to the original location, select .
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If you want to restore the files to a new location, select .
By default, Autorun restores the files to C:\Restored Files.
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Click .
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Follow the on-screen instructions to restore the backup sets.
If you want to restore files from an external drive, make sure that you have connected the external drive to your computer.
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Navigate to the following folder:
Where Norton product is the name of your Norton and x is the version number.
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Copy to the root directory where you have the N360_BACKUP folder.
For example, if you have N360_BACKUP folder in C:\drive, then copy to C:\drive.
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Navigate to the following folder:
Where Norton product is the name of your Norton and x is the version number.
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Copy to the root directory where you have the N360_BACKUP folder.
For example, if you have N360_BACKUP folder in C:\drive, then copy to C:\drive.
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In the root directory, double-click .
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In the Portable Restore window, click .
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From the left pane, under Show Results for, click a file category from which you want to restore files.
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In the right pane, check the files that you want to restore.
If you want to restore all the files, click , and then check the Backup Item.
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Under Restore to, do one of the following:
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If you want to restore the files to the original location, select .
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If you want to restore the files to a new location, select .
By default, Autorun restores the files to C:\Restored Files.
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Click .
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Follow the on-screen instructions to restore the backup sets.
Thank you!
Thank you for using Norton Support.
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DOCID: v59650017_EndUserProfile_en_us
Operating System: Windows
Last modified: 06/01/2018