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Sign in or sign out of Norton Password Manager vault

To lock or unlock your Norton Password Manager vault from the Norton Password Manager browser extension, follow the steps:

Sometimes, a backend service outage or server maintenance can stop you from accessing the Norton Password Manager vault. We will work on fixing the issue at the earliest. To identify if there is a service outage, check the Norton Service Status page.

I have Norton Password Manager browser extension

  1. Open your browser.

  2. Click Norton Password Manager on the top-right corner of the browser.

  3. Do one of the following:

    • If you have signed in to your Norton account

      • In the pop-up screen that appears, click Unlock vault

    • If you have not signed in to your Norton account

      • In the pop-up screen that appears, click Sign In and sign in to your account

  4. Do one of the following:

    • If you have set up Passwordless Vault Unlock, click Approve on your mobile device to log in to your Norton Password Manager vault.

    • If you have not set up Passwordless Vault Unlock, click Use Your Vault Password on your Norton Password Manager browser extension.

  5. To sign in to your Norton Password Manager vault, in the Unlock your vault screen, enter the vault password and click Unlock.

  6. To sign out of your Norton Password Manager vault, click the Norton Password Manager extension icon and click the Menu icon.

    In the screen that appears, click Lock Vault to sign out of your Norton Password Manager vault.

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DOCID: v6282380
Operating System: Windows
Last modified: 09/21/2023