Other products

System requirements

Norton Family is available for Windows, Android, and iOS. You must have an Internet connection to install and use Norton Family. When you are connected to Internet, Norton Family automatically checks for any new updates and downloads them.

The following are the recommended system requirements to install and use Norton Family:

For Windows

For Android2

For iOS

Operating Systems

  • Microsoft Windows 10 (all versions)1

  • Microsoft Windows 8/8.1 (all versions)1

  • Microsoft Windows 7 (all versions) with Service Pack 1 (SP 1) or later

  • Microsoft Windows Vista (all versions) with Service Pack 1 (SP 1) or later5

  • Microsoft Windows XP (all 32-bit versions) with Service Pack 3 (SP 3) or later5

  • Android v4.0.3 or higher 6,7

  • Current and previous two versions of Apple iOS

Hardware Requirements

  • 300 MHz or higher processor

  • 512 MB of RAM (256 MB minimum)

  • 200 MB of available hard disk space

  • 550-MHz processor

  • 256 MB of RAM

  • 3 MB of available disk space

Browser Support

  • Microsoft Internet Explorer 9.0 or later 1

  • Mozilla Firefox 40.0 or later

  • Google Chrome 32.0 or later

  • Norton Family browser

  • Chrome for Android version 18.0.1025123 and higher3

  • Norton Family browser4

1Does not support Metro browser.

2Norton Family is not supported on these Android devices.

  • Huawei

  • Amazon devices (Kindle/Fire)

  • Chromebook

For more details, refer Device manufacturers or models not supported by Norton Family.

3To know about all content your child views online, ask your kids to use only Norton Family browser.

4For enhanced monitoring, read Set up Norton Family on your child's iPhone or iPad.

5Norton Family client will not get the latest product updates, including new features, that the customers on supported versions of Windows 7 or later receive. It can upgrade only to the last version that was made available to support Windows XP/Vista.

6Text Message Monitoring and call blocking features are currently disabled on Android. For more details, refer Important Update to Norton Family's SMS and Call Feature.

7Norton Family is temporarily not supported on Android 10. We are working to make it compatible with Android 10 as soon as possible.

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DOCID: v40429065
Operating System: Windows, Android, iOS
Last modified: 09/16/2019