Other products

Set up Norton Family on a parent device

To get instant alerts and notifications on the activities of your child, you can download and set up Norton Family mobile app on your Android or iOS device . You can also use the app to change your family settings and much more. If you share an Android device with your child, you can also sign in to your child's Android device in Parent mode to view the activities and alerts.

Depending on your device, select one of the following.

Android

Install Norton Family on Android

  1. Open the Play Store app and search for Norton Family parental control.

  2. Select Norton Family parental control app and then tap Install.

  3. Open the app once installed.

  4. Read the Terms of Service and other policies, and then tap Continue to set up Norton Family.

  5. Tap Parent Sign In.

    If you do not have a Norton account, tap Create An Account and follow the on-screen instructions to complete the sign-up process.

Add a child to your account

  1. On the Norton Family Setup screen, tap Continue.

  2. In the Create Profile screen, type the child's name.

    The name must not contain special characters such as &, #, or $.

  3. Select the restriction level based on your child's age.

    Norton Family applies house rules based on the restriction level that you choose.

  4. Tap the camera icon to set a profile picture for your child.

    You can add more children to your account after you complete the setup for the first child.

  5. Tap Create.

Setup Norton Family on the parent device

  1. If you are on the same Android device that your child uses, do one of the following:

    • Tap Assign this device to Child and then tap Continue.

    • Select Android phone or tablet and tap Next to download the app from Google Play.
      You can also send a download link by entering an email address and then opening the link on the device on which you want to install Norton Family.

  2. Enter the activation code in the Parent app and click Activate.

  3. On the child device, wait for a few minutes, verify if the correct account email id and child name are displayed, and tap Confirm & Continue.

  4. Tap Done.

iOS

Install Norton Family on iOS

  1. Go to App Store and search for the Norton Family Parental Control app.

  2. Download and install the app.

  3. Open the app once installed.

  4. Tap Allow to receive notifications from Norton Family.

  5. Read the License and Services Agreement and other policies and then tap Continue.

  6. Sign in with your account credentials.

Add a child to your account

  1. On the Norton Family Setup screen, tap Continue.
  2. In the Create Profile screen, type the child's name.

    The name must not contain special characters such as &, #, or $.

  3. Select the restriction level based on your child's age.

    Norton Family applies house rules based on the restriction level that you choose.

  4. Tap the camera icon to set a profile picture for your child.

    You can add more children to your account after you complete the setup for the first child.

  5. Tap Create.

Setup Norton Family on the Parent device

  1. Select iPhone or iPad and tap Next.

  2. Download the Norton Family iOS child app by scanning the QR code.

    You can also send a download link by entering an email address and then opening the link on the device on which you want to install Norton Family.

  3. Enter the activation code in the Parent app and tap Activate.

  4. On the child device, wait for a few minutes, verify if the correct account email id and child name are displayed, and tap Confirm & Continue.

  5. Tap Done.

Need more help?

I found this information helpful.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v130360089
Operating System: Android;iOS
Last modified: 06/21/2022