Sign in to your Norton account

Your Norton account helps you to,

Manage your subscription
Update your personal and billing information
Find your product key
Activate subscription renewal
Activate cloud backup
Access other services and a lot more.

You should already have an account if you have,

Installed or activated a Norton product
Purchased a product from Norton.com or renewed a Norton product subscription
Signed up for Norton Family or Norton Safe Web.

Depending on what you would like to do, select one of the following,

Steps to sign in to your account
Troubleshoot account related issues

Sign in to your account

Troubleshoot common account-related issues

Account temporarily locked due to too many failed login attempts

If you typed in an incorrect password too many times, your account might be temporarily locked. We recommend that you wait for an hour and then try signing in again.

Did not receive the password reset email

Check if the email you have typed in is correct. If you still did not receive the email, check your spam folder. For more assistance, see Resolving problems with receiving Norton account password reset emails.

Help with two-factor authentication

For steps to enable two-factor authentication and to troubleshoot related issues, read Two-factor authentication for your Norton account.

Unable to sign in due to an error

Visit the Norton Services Status page to check if there are any back-end outages and try again later.

Account is associated with an old email address that you cannot access

Contact Member Services & Support for assistance.

Ultimate Help Desk