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Sign in to your Norton account

You can manage your subscription, find your product key, activate subscription renewal, activate cloud backup, or access other services from your Norton account.

You should already have an account if you have:

  • Installed or activated a Norton product
  • Purchased a product from Norton.com or renewed a Norton product subscription
  • Signed up for Norton Family or Norton Safe Web. But, ensure that this account also has the Norton Security license associated with it.

If you created an account using your old email address that you cannot access or if you did not receive the password reset email, contact Member Services and Support for assistance.

Access your account

  1. Go to my.Norton.com and click Sign In.

  2. Type in your username/email address and click Continue.
    For accounts created or linked with Apple ID or Google email address, continue using that account to complete the sign-in process.

  3. Type the password and then click Sign In.
    If you don’t remember your password, click Forgot password? link to set up a new password.

  4. If you see the Select the account you’d like to link to window, click Continue next to the account to which you want to sign in. You see this screen if:

    • You have multiple accounts with the same username but a different password.

    • You use your Norton username on your LifeLock account or vice versa.

  5. If you have set up two-factor authentication, enter the code that you received and click Verify.

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DOCID: v53370843
Operating System: Android;Mac;Windows;iOS
Last modified: 06/07/2022