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Turn off or turn on Norton Safe Web

Norton Safe Web protects you when you browse, search, or shop online using Google Chrome, Mozilla Firefox, Microsoft Edge and Apple Safari browsers. It analyzes the security level of websites that you visit and shows if the websites are free from threats.

If you see Message: "Browsing at Risk" displayed in the Norton product main window, the Norton Safe Web extension may not be installed or may be disabled in your default browser. To resolve this problem, click Fix Now in the Norton product main window. You are redirected to the default browser extension store. Follow the on-screen instructions to install the Norton Safe Web extension.

If the Internet Security pillar is grayed out in the Norton product main window, add and enable the Norton browser extensions on your web browsers. To know more, see Fix problem with Internet Security pillar being grayed out in Norton product main window

To turn off Norton Safe Web extension, depending on your browser, choose one of the following:

I have Google Chrome

Turn on or turn off Norton Safe Web from Extensions page

  1. Start Google Chrome.

  2. On the top-right corner, click Customize and control Google Chrome , and then click Settings.
  3. In the left pane, click Extensions.

  4. In the Extensions page, next to Norton Safe Web, move the slider to enable or disable the extension.

I have Microsoft Edge

Turn off or turn on Norton Safe Web from Extensions page in Microsoft Edge

  1. Start Microsoft Edge.

  2. On the top-right corner, click Settings and More and then click Extensions.
  3. In the Installed Extensions page, under Norton Safe Web, move the slider to enable or disable the extension.

I have Mozilla Firefox

Turn off Norton Safe Web from Add-ons page in Mozilla Firefox

  1. Start Mozilla Firefox.

  2. On the top-right corner, click Open menu , and click Add-ons.
  3. On the Extensions tab, check if Norton Safe Web is present under Enabled section.

    Under Norton Safe Web, click and then click Disable.

Turn on Norton Safe Web from Add-ons page in Mozilla Firefox

  1. Start Mozilla Firefox.

  2. On the top-right corner, click Open menu , and click Add-ons.
  3. On the Extensions tab, check if Norton Safe Web is present under Enabled section.

    Under Norton Safe Web, click and then click Enable.

I have Safari

Turn off or turn on Norton Safe Web from Extensions page in Safari

  1. Start Safari.

  2. On the Safari menu, click Safari, and then click Preferences.

  3. Click Extensions.

  4. On the left pane, if Norton Safe Search is enabled, uncheck the Enabled box.

    If Norton Safe Search is disabled, check the Enabled box.

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DOCID: v45748162
Operating System: Windows, Mac OS X
Last modified: 11/02/2021