Other products

Update your programs with Norton Software Updater

The Software Updater feature in your Norton protection is designed to keep your third party programs up-to-date to help eliminate security vulnerabilities. For comprehensive protection, it is important to ensure that all your programs are of the latest version. A program that is not up-to-date can lack the latest security measures making it easier for cybercriminals to exploit that program and gain access to your PC and data.

Not all programs are supported by Software Updater. To know the supported list of programs, see List of programs supported by Software Updater.

You need to have a Windows user account with administrator privileges to access this feature.

If you are trial user and your Norton protection came preinstalled on your Windows device, you cannot automatically update your programs to the latest version.

In addition to program updates, Software Updater can also scan for Windows patch updates. You can use the Include Windows updates option to turn on the Windows Update Agent to fetch the Windows patch updates. However, if you have paused updates in your Windows settings, Software Updater will not scan for Windows updates. We recommend you to not pause Windows updates as it might lead to missing out important updates for the stability and security of your computer.

Important: Windows patch updates consume maximum system resources and network bandwidth. This may result in longer time for the update to complete. The time taken may vary depending on the operating system, system configuration, and the size of the update(s).

Run Software Updater to update your programs to the latest version

  1. Open your Norton device security product.
  2. In the My Norton window, next to Software Updater, click Scan.
  3. In the Software Updater window, wait for the scan to complete.
    If an earlier scan result is shown, click Rescan.
  4. In the Programs Requiring Attention tab, select the programs that you want to update.
  5. If you want Software Updater to check for Windows updates, check Include Windows updates.
    If you had included Windows updates in the previous scan and choose to uncheck Include Windows updates in the current scan, the Windows patch updates are excluded only for the current scan session.
  6. Click Update.

    Tip: You need not wait for Software Updater to complete the scan or update process. You can click the home icon on the left pane or minimize the window, and continue with your other tasks.

  7. Based on the scan results, review the states and take appropriate action.
  8. If you do not want to update a specific program, select the program and click Exclude.
  9. On the Other Programs tab, review the programs that got updated to the latest version.
  10. Click Finish.

Turn Auto-Update on or off

With the Auto-Update option turned on, Software Updater runs in the background once in every 7 days and checks if the latest version is available for any of your installed programs. If an update is available for a specific program, the program is automatically updated to the latest version.

Not all programs are supported by Auto-Update. Certain programs may require you to manually update to the latest version.

Auto-Update is not available if your Norton protection came preinstalled on your Windows device.

  1. Open your Norton device security product.
  2. In the My Norton window, in the center pane, click the settings icon > Software Updater.
  3. In the Software Updater settings window, turn on or turn off the Auto-Update switch.
  4. To include all programs in the scan, turn on Include programs not supported by Auto-Update.
    Important: When you turn on this option, programs that require manual update too are included in the scan. You may have to manually update these programs to the latest version.

Exclude programs not supported by Auto-Update

By default, programs that are not supported by Auto-Update are not included in the Software Updater scan. If you have turned on the Include programs not supported by Auto-Update option, you have to turn it off.

  1. Open your Norton device security product.
  2. In the My Norton window, in the center pane, click the settings icon > Software Updater.
  3. In the Software Updater settings window, turn off Include programs not supported by Auto-Update.
    Programs that require manual update are not included in the next scan.

Learn about the different program update states

Software Updater - program states
State Description Advice
Update available New version available. The current version of the program that is installed in your computer is not the latest. Program with this state gets updated to the latest version when you click Update. Select the program and click Update
Up to date Your computer has the latest version of the program installed. No action needed. The current version of the program that is installed in your computer is the latest. If you do not want the program to get listed in the subsequent Software Updater scan results, add it to the exclusion list.
Completed Update has been downloaded and installed. No action required.
Failed Updates failed to download. Try running Software Updater after some time.
Skipped You may have intentionally skipped the update in the last scan. If you want to update the program to the latest version, select the program and click Update. If you do not want to update the program, add it to the exclusion list.
Canceled You may have clicked Stop when the Software Updater scan was in progress. Click Rescan.
Need to close program Update has been downloaded. However, the program needs to be closed for the updates to be installed. Close the specific program. Some programs may still run in the background even after you close them. You must terminate the background processes too in such cases.
Restart required A system restart required to install the downloaded updates. Save your work and click Restart Now. It is recommended to restart your computer to complete the update.

The following states appear if you have turned on the Include programs not supported by Auto-Update option in the Software Updater settings window:

State Description Advice
Manual update required Software Updater cannot update the specific program. Your intervention is required. Click the Manual update required link to visit the program's website to download and install the update. If the link is not available, you must manually visit the program's website and check if any update is available.
Manual check required Software Updater cannot detect if an update is available for the specific program. Your intervention is required. You must manually visit the program's website and check if any update is available. For some programs, latest version may not be available. You can add such programs to the exclusion list so that Software Updater skips the programs in the next scan.
Update not supported Program with this state requires your manual intervention to get updated to the latest version. The current version of the program that is installed in your computer is not the latest. You must manually update the program to the latest version. After you click Update, the state changes to Manual update required or Manual check required depending on the program.
Programs that are no longer supported by the respective vendors display an EOL (end of life) badge. These programs have reached their end of life and may not receive any updates in future. By default, EOL programs appear in the Software Updater scan results after each scan even if the programs are up to date. If you do not want to see the EOL programs, add those programs to the exclusion list. To avoid any potential risks, we recommend that you check for alternative programs and uninstall the EOL programs. 

Exclude a specific program from Software Updater scans

If the program that you want to add or remove from the exclusion list has a pending user action (for example, a restart is required), the program gets added or removed from the exclusion list only from the next scan.

You cannot add Windows patch items to the exclusion list. If you do not want your Norton protection to update Windows updates, uncheck Include Windows updates in the Software Updater window.
  1. Open your Norton device security product.
  2. In the My Norton window, in the center pane, click the settings icon > Software Updater > Excluded Programs.
  3. In the Excluded Programs window, click Add.
  4. Select the program that you want to exclude and click Add.
    Software Updater no longer checks the program for new updates.

    You can also use the Exclude option in the Software Updater window to exclude a program. If you want Software Updater to scan an excluded program, select the program in the Excluded Programs window and click the delete (X) icon. Software Updater starts checking for new updates for the specific program from the next scan.

Turn off Software Updater

If you do not want your Norton product to scan for outdated programs, you can turn off the Software Updater feature. However, you can turn it on at any time.

The change takes effect only from the next Software Updater scan. If a scan or update task is in progress, your change will not cancel the ongoing task.

  1. Open your Norton device security product.
  2. In the My Norton window, in the center pane, click the settings icon > Software Updater.
  3. In the Software Updater settings window, slide the switch next to Software Updater to off.

List of programs supported by Software Updater

Productivity

Vendor Product(s)
Apple Inc. Apple Mobile Device Support, Apple Software Update, QuickTime, ICloud, ICloud Outlook, ITunes
Adobe Systems Inc. Adobe AIR, Adobe Acrobat DC Classic , Adobe Acrobat DC Continuous, Adobe Acrobat Reader DC Classic, Adobe Acrobat Reader DC Continuous, Adobe Bridge, Adobe Flash Player (ActiveX/NPAPI), Adobe Illustrator, Adobe Reader, Adobe Shockwave Player
Dropbox, Inc. Dropbox
Foxit Software Foxit PDF Reader, Foxit PhantomPDF, Foxit Reader
Google Inc. Google Drive, Google Drive File Stream, Google Talk, Picasa
Microsoft Corporation Microsoft .NET Core Runtime, Microsoft ASP.NET Core , Microsoft Forefront Client Security, Microsoft Forefront Endpoint Protection, Microsoft OneDrive, Microsoft Power BI Desktop , Microsoft Security Essentials, Microsoft SharePoint Designer, Microsoft Visual C++ Redistributable, Microsoft Visual Studio, Silverlight, System Center Endpoint Protection, Visual Studio Community, Visual Studio Professional, Windows Virtual PC
PlotSoft L.L.C. PDFill PDF Editor
TechSmith Corporation Camtasia Studio, Snagit
Evernote Corp. Evernote
Dom Lachowicz AbiWord
Inkscape.Org Inkscape

Browsers

Vendor Product(s)
Apple Inc. Safari
Avant Force Avant Browser, Orca Browser
Baidu Inc. Spark Browser
Fenrir Inc. Sleipnir
FlashPeak Inc. SlimBrowser
Flock, Inc. Flock
Google Inc. Google Chrome
Lunascape Corporation Lunascape
Kmeleon.Sf.Net K-Meleon
MoreQuick.Com GreenBrowser
Maxthon International Ltd. Maxthon Cloud Browser
Mozilla Corporation Mozilla Firefox, Mozilla Firefox ESR, SeaMonkey, Thunderbird
Netscape Netscape Navigator
Nimbuzz Nimbuzz Messenger
Opera Software Opera
YANDEX Yandex Browser

Communication and meetings

Vendor Product(s)
AOL Inc. AOL Instant Messenger
Cerulean Studios, LLC Trillian
Cisco Systems, Inc Webex Teams
LogMeIn, Inc. GoToMeeting
OoVoo LLC OoVoo
Telegram Messenger LLP Telegram
Yahoo! Inc. Yahoo! Messenger
Zoom Video Communications, Inc. Zoom
Edgewall Software Pidgin
Jabber.Org Exodus
Gajim Development Team Gajim

Media and streaming

Vendor Product(s)
ALLPlayer Group Ltd. ALLPlayer
Blender Foundation Blender
Gretech Corporation GOM Player
JetAudio, Inc. JetAudio
KMP Media Co.,Ltd The KMPlayer
RealNetworks, Inc. RealPlayer
Nullsoft, Inc. Winamp
Next Generation Software, Inc. Virtual DJ Studio
Participatory Culture Foundation Miro
PeerCast PeerCast
The Audacity Team Audacity
VideoLAN VLC Media Player
Www.Sopcast.Com SopCast
DsNET ATube Catcher
GN Audio A/S Jabra Direct
Spotify Ltd Spotify

File sharing and archiving

Vendor Product(s)
Alexander Roshal WinRAR
EFS Software, Inc. Easy File Sharing Web Server
ESTsoft Corp. ALFTP, ALSee, ALZip
FileZilla Project FileZilla
Ghisler Software GmbH Total Commander
Globalscape, Inc. CuteFTP
Igor Pavlov 7-Zip
IMesh, Inc IMesh
IN MEDIA KG FilterFTP
PuTTY PuTTY
WinZip Computing, S.L. WinZip
Giorgio Tani PeaZip
E-Merge GmbH WinAce Archiver
AMule Team AMule
EMule EMule

Gaming

Vendor Product(s)
Valve Corporation Steam
Xfire Inc. Xfire
Electronic Arts Origin

Other programs

Vendor Product(s)
2BrightSparks Pte Ltd SyncBackFree, SyncBackPro, SyncBackSE
ActiveState ActivePerl
Almico Software SpeedFan
Amazon.Com Amazon Corretto
Angus Johnson Resource Hacker
Apache Software Foundation Apache HTTP Server, Open Office
Ask Partner Network Ask Toolbar
Atlassian HipChat, SourceTree
Azureus Software, Inc Vuze
Babylon Ltd. Babylon Client
Bandoo Media Inc. Shareaza
BitComet BitComet
BitTorrent Inc. BitTorrent, ΜTorrent
CPUID CPU-Z
Canneverbe Limited CDBurnerXP
Carbon Black, Inc. Carbon Black Defense Sensor, Carbon Black Response
Cisco Systems, Inc Cisco Advanced Malware Protection For Endpoints
Citrix Systems, Inc. Citrix Receiver, Citrix Workspace
Code42 Software CrashPlan
Core FTP Core FTP LE
CounterPath X-Lite
CyberGhost S.R.L. CyberGhost VNP
Cyberduck Cyberduck
Cylance Inc. CylancePROTECT
DESlock Limited DESlock+
Dell Inc. Dell Data Protection | Encryption
Deluge Team Deluge
Disc Soft Ltd DAEMON Tools Lite, DAEMON Tools Pro, DAEMON Tools Ultra
Dominik Reichl KeePass Password Safe 1
Emesene Emesene
Firebird Project Firebird SQL Server
Fortinet Inc. FortiClient
Free Time FormatFactory
FreeDownloadManager.ORG Free Download Manager
FrostWire FrostWire
Glarysoft Ltd Glary Utilities
Gobierno De España AutoFirma
Hauri, Inc. ViRobot
IBM Corp. IBM Tivoli Storage Manager FastBack
ICQ ICQ
Image-Line FL Studio
Irfan Skiljan IrfanView
JetBrains IntelliJ IDEA, TeamCity
Jetico, Inc. BCWipe, BestCrypt
Joyent, Inc. Node.Js Current, Node.Js LTS
Kovid Goyal Calibre
LIGHTNING UK! ImgBurn
LINE Corporation LINE
Martin Prikryl WinSCP
MetaMachine EDonkey2000
NCP Engineering GmbH NCP Secure Entry Client
Nero AG Nero
New Softwares.Net Folder Lock
Nitro PDF Pty. Ltd. Nitro Reader
Nitro Software, Inc. Nitro Pro
Nomadesk NV Nomadesk
Notepad++ Team Notepad++
OpenSight Software, LLC FlashFXP
Oracle Corporation Java, Java 8, Java SE Development Kit, MySQL Server, MySQL Workbench, VirtualBox
PPLive Corporation PPTV
PY Software Active WebCam
Palo Alto Networks, Inc. Traps
Phex Development Team Phex
Photodex ProShow Gold
Piriform Ltd CCleaner, Recuva
Power Software Ltd PowerISO
QIP.Ru QIP 2012
RealVNC Ltd VNC Viewer
Rebrand Software, LLC P2P Share Spy
Retrospect, Inc. Retrospect, Retrospect Client
Riverbed Technology, Inc. WinPcap
Samsung Electronics Co., Ltd. Kies
Scooter Software Beyond Compare 1
SecurStar GmbH DriveCrypt, DriveCrypt Plus Pack
Skype Technologies S.A. Skype
SoulSeek SoulSeek, SoulseekQt
Speedbit Ltd. Download Accelerator Plus
Spencer Kimball, Peter Mattis And The GIMP Development Team GIMP
Sublime HQ Pty Ltd Sublime Text 2
SurfRight B.V. HitmanPro, HitmanPro.Alert
Symantec Corporation Symantec Data Loss Prevention Enforce Server, Symantec Encryption Desktop, Symantec Endpoint Protection Cloud
TeamViewer GmbH TeamViewer
TeraTerm Project T. Teranishi Tera Term
The Dia Developers Dia
The Document Foundation LibreOffice
The Git Development Community Git
The Psi Team Psi
The R Foundation R (X64)
The Transmission Project Transmission
The Wireshark Developer Community Wireshark
The PgAdmin Development Team PgAdmin 4 V4
The QBittorrent Project QBittorrent
Thingamahoochie Software WinMerge
Tonec Inc. Internet Download Manager
TortoiseSVN TortoiseSVN
Tracker Software Products Ltd. PDF-XChange Viewer
Trend Media Corporation Limited FlashGet
Trend Micro, Inc. OfficeScan monthly version
Trimble Navigation Limited SketchUp
TrueCrypt Foundation TrueCrypt
UltraVNC UltraVNC Server, UltraVNC Viewer
Utimaco Safeware AG SafeGuard PrivateCrypto
VMware, Inc. VMware Identity Manager Connector, VMware Player, VMware Tools, VMware Workstation
WeFi WeFi
XnSoft XnView
Yukihiro Matsumoto Ruby
Zimbra, Inc. Zimbra Desktop
AMSN Team AMSN
Gtk-Gnutella Developers Gtk-Gnutella
Http://Tortoisegit.Org/ TortoiseGit
Iolo Technologies, LLC Iolo System Shield
MIRC Co. Ltd. MIRC
Ntldr DiskCryptor
OwnCloud OwnCloud
Pdfforge GmbH PDFCreator
UZoft Ltd. VDesk

I found this information helpful.

Yes No

Help us improve this solution.

Thank you for helping to improve this experience.

What would you like to do now?

Browse for solutions, search the Norton Community, or Contact Us.

DOCID: v138894743
Operating System: Windows
Last modified: 06/23/2022