Protect your mobile device against phishing text messages

Set up Safe SMS

1. Open Norton 360.

2. On the main Norton 360 app screen, tap Menu > Safe SMS > Complete setup.

3. Tap Continue.

4. Tap Allow to allow the Norton 360 app to view and filter the spam text messages that you receive from known and unknown senders.

5. Tap Open settings.

6. In the Display over other apps screen, tap Norton 360 from the list.

7. Next to Display over other apps, move the slider to turn it on, and tap Continue.

8. Tap Allow to allow the Norton 360 app to view and filter the spam text messages that you receive from known and unknown contacts.

View and delete the risky messages

Due to Android OS limitations, the Norton 360 app does not automatically delete the risky messages. Follow the steps below to delete the risky messages.

1. From the home screen, launch the Norton 360 app.

2. At the bottom of the main screen, tap Menu, and tap Safe SMS.

3. Your Norton 360 app provides a list of risky text messages you receive from known and unknown senders.

4. Tap View to the relevant text message that you want to delete.

5. Tap and hold on the text message that you want to delete, and tap Delete.

6. In the confirmation alert, tap Delete.

Turn on Safe SMS

1. Open Norton 360.

2. On the main Norton 360 app screen, tap Menu, and tap Safe SMS.

3. Tap Start setup > Next > Open settings.

4. Scroll down to the Unknown Senders section.

5. Next to Screen Unknown Senders, tap the slider so that it turns green (On) if it is disabled.

6. Next to Filter Spam, tap the slider so that it turns green (On) if it is disabled.

7. Tap Text Message Filter, select Norton 360 in the list, then tap Use to confirm.

8. Navigate back to the Norton 360 app and tap Menu > Safe SMS > Done.

9. Tap Yes to confirm and complete setting up the Safe SMS feature on your device.

10. Tap Next.

Safe SMS is now set up on your device to detect scams in text messages.