Fix problems updating Norton Mobile Security for iOS to the latest version
You may have problems updating Norton Mobile Security for iOS if your iPhone or iPad has an old iOS version. To fix this, update your device to the latest version of iOS.
Update iOS
-
Make sure that you are connected to the Internet.
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On your iOS device, go to
> , and then tap . -
Tap
. -
To continue, tap
. -
If prompted, enter your passcode.
For more information on updating your iOS to the latest version, read this Apple support article.
If the problem persists, go to Step 2.
Turn off Web Protection
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From the Home screen, launch Norton Mobile Security for iOS.
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Tap Web Protection .
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Next to
, move the slider to .
Update Norton
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From the Home Screen, launch App Store.
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At the top of the screen, tap your profile icon.
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Next to Norton Mobile Security, tap .
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Wait for the app download to finish.
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Operating System: Windows
Last modified: 03/05/2020