Set your Norton product to allow you to remotely manage your protected devices

Norton Remote Management sends the health status of your device and other information to the My Norton portal. You can use the My Norton portal to view, manage, or explore Norton products and fix some protection issues with your device remotely. By default, Remote Management is turned on.

Turn on Remote Management

1. Open your Norton device security product.

   If you see the My Norton window, next to Device Security, click Open.

2. In the Norton product main window, click Settings.

3. In the Settings window, click Administrative Settings.

4. In the Remote Management row, move the switch to On.

5. Click Apply, and then click Close.