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Restore pictures, music, or other important files from Norton backup sets

You can easily restore your Norton Backup data if you are the victim of ransomware or other malware or if you experience unrecoverable hardware issues. You can choose to restore entire backup sets or specific files in a backup set. You can also determine where to restore backed up files.

Restore happens as per the configured backup set. If you restore to a new device, you cannot expect Norton to restore your files as per your desired folder structure of your old device.

Restore Norton backup files or entire backup sets

  1. Open your Norton device security product.

    If you see the My Norton window, next to Device Security, click Open.

  2. In the Norton product main window, double-click Backup, and then click Restore Files.

  3. In the Restore Files window, under Restore From, click View All.

    Click a backup set, and then click OK.

  4. In the Restore Files window, under Files, click Browse for Files and Folders.

    Select the files that you want to restore, and then click OK.

  5. In the Restore Files window, under Restore To, click Original Location.

    Click Change and follow the instructions if you don't want to restore to the original location.

  6. Click Restore Files and then click Close.

Download files from Cloud Backup

  1. Go to https://my.Norton.com.

  2. Click Sign In.

  3. Enter your Norton account email address and password and click Sign In.

  4. In the My Norton page, in the Cloud Backup tile, click View Backup Sets.

  5. Select the backup set that has the file you want to download.

  6. Navigate to the file you want to download.

    If you know the file name, you can use the search functionality to search for the particular file.

    Use the Filter option to filter out the pictures and documents.

  7. Move the mouse pointer over the file name and click Download.

Video: How do I restore my files from a backup set?


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DOCID: v6958542
Operating System: Windows
Last modified: 11/17/2021